Voco The Franklin New York By IHG

Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)

Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Disliked: Small.

Poor

brief but nice stay, and...

Liked: clean good location nice a very cordial taff
Disliked: room a little smaller than expected

Perfect!

Liked: Perfect little room - everything I needed. Very nice decor - not the typical bland hotel room. Perfect location. Pet friendly. Wonderfully efficient and friendly staff. They welcomed me like an old friend even though I'd never been there before. They even offered me an umbrella to keep when I left since it was raining.
Disliked: Nothing. Perfect!

Excellent location, very clean and...

Liked: the room was very clean and tidy, it was small but it was expected and it was great for what I needed. The staff was excellent, helpful and friendly. The bed and pillows were very nice, it was a nice place to stay.

Disappointing

Very good

Very good

Liked: Great location. Very helpful and friendly staff
Disliked: Shower was not warm enough.

Lovely Hidden Gem

Liked: Great location and spotless. EVERY member of the staff was friendly, accommodating and professional.
Disliked: N/A

Very poor