Voco The Franklin New York By IHG Guest Reviews
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Megan, Akron, visiting Randall's Island
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Disliked: Small.
Salah Thu, 19 June 2025
brief but nice stay, and...
Liked: clean good location nice a very cordial taff
Disliked: room a little smaller than expected
Anspach Fri, 13 June 2025
Perfect!
Liked: Perfect little room - everything I needed. Very nice decor - not the typical bland hotel room. Perfect location. Pet friendly. Wonderfully efficient and friendly staff. They welcomed me like an old friend even though I'd never been there before. They even offered me an umbrella to keep when I left since it was raining.
Disliked: Nothing. Perfect!
Laura Tue, 10 June 2025
Excellent location, very clean and...
Liked: the room was very clean and tidy, it was small but it was expected and it was great for what I needed. The staff was excellent, helpful and friendly. The bed and pillows were very nice, it was a nice place to stay.
Josef Fri, 6 June 2025
Disappointing
Katherine Wed, 28 May 2025
Very good
James Wed, 28 May 2025
Very good
Liked: Great location. Very helpful and friendly staff
Disliked: Shower was not warm enough.
Debra Mon, 26 May 2025
Lovely Hidden Gem
Liked: Great location and spotless. EVERY member of the staff was friendly, accommodating and professional.
Disliked: N/A
Edward Mon, 26 May 2025
Very poor
Anonymous Wed, 21 May 2025
it was fine . Room...
Disliked: Bathroom sink in bed room with outlet positioned for appliance (hair dryer) in awkward place (Cord extends over sink ) . No small refrig.
Osian Wed, 21 May 2025
Very nice an quiet place...
Liked: Nice place, friendly staff, clean, well located for me.
Disliked: No complaints at all.