voco The Franklin New York an IHG Hotel Guest Reviews
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|2.5 miles from New York City centre|
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Megan, Akron, visiting Randall's Island Tue, 22 July 2014
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Jacqueline Thu, 28 September 2023
Disliked: Bathroom shelving needs to be redesigned for minimum space.
Anonymous Sun, 24 September 2023
Sacha Fri, 22 September 2023
Rush Tue, 19 September 2023
We'd stay here again for...
Liked: Very welcoming and accommodating staff. Perfect location for visiting the art museums along museum mile. Easy to get to from the airport, very close to the subway for getting around town. A lovely walk over to Central Park.
Disliked: We stayed in a "corner double" and found it quite acceptable for our needs. Just be aware that the room and spaces are tight, but adequate.
Wiweko Sun, 17 September 2023
Cedric Wed, 13 September 2023
David Tue, 12 September 2023
Excellent stay, lovely area away...
Liked: All New York hotel rooms are small and this was no exception. The bathrooms are small but the room was clean and serviced every day. The location has good restaurants, coffee shops and bars all around so you don't have to go far for something to eat and drink. The neighbourhood is safe too. The staff at this hotel are excellent, really helpful.
Disliked: There isn't a bar but the staff will get you coffee and there are plenty of snacks for sale in the seating area, To be honest you can always find fault but the staff made up for any shortfall in amenities.
Dickey Sat, 9 September 2023
Liked: I already filled out a review for this property. I loved most things about it except the room safe. I would stay again.
Disliked: The little safe in the room locked me out from the things I stowed in it. I didn't want to bother the night clerk, so I had to to wait until the next day. Suggestion: purchase a more reliable and better made brand of room safes when you replace these. Very disconcerting.
Judy Wed, 6 September 2023
Hotel was very convenient to...
Liked: The staff was very attentive and nice and the room was kept very clean. I liked that they had Decaffeinated coffee in the room.
Joanne Wed, 6 September 2023