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voco The Franklin New York an IHG Hotel eeef - (855) 270-4339
voco The Franklin New York an IHG Hotel, 164 East 87 Street, New York, NY -(855) 270-4339
Area: Upper East Side
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BOOK ONLINE OR CALL - (855) 270-4339
4.25
HOTEL RATING: 
VERY GOOD
4.25 out of 5 (748 Ratings)
2.5 miles from New York City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side steps from Central Park and the famous Museum Mile. The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area. Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Refrigerator
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Doorman
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

voco The Franklin New York an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.25 out of 5)

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4

Very Good - 4 out of 5

Megan, Akron, visiting Randall's Island Tue, 22 July 2014

Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)

Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Disliked: Small.

4.5

Wonderful - 4.5 out of 5

Jacqueline Thu, 28 September 2023

Wonderful…

Disliked: Bathroom shelving needs to be redesigned for minimum space.

5

Exceptional - 5 out of 5

Anonymous Sun, 24 September 2023

Exceptional

5

Exceptional - 5 out of 5

Sacha Fri, 22 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Rush Tue, 19 September 2023

We'd stay here again for...

Liked: Very welcoming and accommodating staff. Perfect location for visiting the art museums along museum mile. Easy to get to from the airport, very close to the subway for getting around town. A lovely walk over to Central Park.
Disliked: We stayed in a "corner double" and found it quite acceptable for our needs. Just be aware that the room and spaces are tight, but adequate.

4

Very Good - 4 out of 5

Wiweko Sun, 17 September 2023

Very good

3.5

Good - 3.5 out of 5

Cedric Wed, 13 September 2023

Good

5

Exceptional - 5 out of 5

David Tue, 12 September 2023

Excellent stay, lovely area away...

Liked: All New York hotel rooms are small and this was no exception. The bathrooms are small but the room was clean and serviced every day. The location has good restaurants, coffee shops and bars all around so you don't have to go far for something to eat and drink. The neighbourhood is safe too. The staff at this hotel are excellent, really helpful.
Disliked: There isn't a bar but the staff will get you coffee and there are plenty of snacks for sale in the seating area, To be honest you can always find fault but the staff made up for any shortfall in amenities.

4.5

Wonderful - 4.5 out of 5

Dickey Sat, 9 September 2023

Superb

Liked: I already filled out a review for this property. I loved most things about it except the room safe. I would stay again.
Disliked: The little safe in the room locked me out from the things I stowed in it. I didn't want to bother the night clerk, so I had to to wait until the next day. Suggestion: purchase a more reliable and better made brand of room safes when you replace these. Very disconcerting.

4.5

Wonderful - 4.5 out of 5

Judy Wed, 6 September 2023

Hotel was very convenient to...

Liked: The staff was very attentive and nice and the room was kept very clean. I liked that they had Decaffeinated coffee in the room.

4

Very Good - 4 out of 5

Joanne Wed, 6 September 2023

Very good

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voco The Franklin New York an IHG Hotel 164 East 87 Street, New York, NY