Stay excellent . Pre-booked taxi...

Liked: Everything in the Hotel was excellent: Breakfast and lunch excellent: Best night's sleep in an hotel I can remember
Disliked: None of the pre-arranged and taxis that were booked in advance turned up. This was not the fg anklet of there hotel who were marvellous. Booking in advance and the confirmation of the booking made was a total waste of time.After leaving the Millennium centre in a howling gale and heavy driving monsoon rain, my wife and I spent 40minutes looking for the taxi we had booked some 12 taxis were approached but none were booked in pour name and none to go to the Hotel David. If the quality of the hotel had not been so high we would not consider visiting Cardiff to be treated so appallingly. I had also booked passenger assistance Cardiff t get me on then train . After arriving by taxi booked directly from the hotel the most helpful taxi driver spent over 30 minutes finding assistance. When it arrived it was very good, but it was fortunate that I had allowed sufficient time not top jeopardise catching the train.

Exceptional

Very good and nice.

Liked: Very clean with great view and good food. Spa very nice, good size pool.
Disliked: Expensive restaurant.

Problem solving staff rescued our...

Liked: The air conditioning in our room was broken and making a loud rattling sound as well as being like a sauna. I reported it to the guy on duty at reception and with no fuss he arranged for us to have the room next door and allowed us to leave our things in the other room if we wanted. This was excellent service and I should have asked his name. I came to the bar to get a drink and had to wait because it was busy. I enjoyed a dance in the meanwhile to the live singer and when I went back for my drink it had been forgotten but was made immediately so not a problem. When I asked to pay I was given it on the house. So two situations which could have spoiled our stay were resolved in a very positive way. Well done!
Disliked: Having to pay £24 for parking with NCP for 12 hours because we were just over the 11 hours and the hotel car park was full.

Lovely stay and would stay...

Liked: Brilliant Service Great facilities Lovely balcony Huge rooms Very comfy Very clean Good area Kind staff Great breakfast Good selection of drinks
Disliked: Extra price for room service Bath robes were slightly small

Superb

Liked: Lovely comfy bed, nice view and lovely staff
Disliked: The room had no fridge so we couldn?t put some drinks and breakfast in the fridge, checking out was chaos as everyone seemed to be checking out at the same time.

Pleasant

Liked: View over the bay was amazing... hotel is stylish ...
Disliked: Over priced cost 238 pound for a room .... 1 night .. I paid extra for rose petals on the bed which looked like they were put there by a 2 year old....staff told we could use facilities at any time.. but spa stuff only allowed us 15 min because spa members had priority....

Superb

Very good