Voco Chicago Downtown By IHG Guest Reviews
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Anonymous Mon, 28 July 2025
Passable
Mohsen Fri, 25 July 2025
A frustrating stay due to...
Disliked: I stayed at the hotel on May 20th, and a $200 security deposit was charged to my Visa card. Until today, the amount has not been refunded. I contacted the hotel multiple times, but they keep telling me there is no deposit to be returned. This is very unprofessional, and their customer service has been unhelpful. I wouldn’t recommend staying here due to the lack of transparency and poor handling of guest issues
Tamesha Wed, 23 July 2025
Very good
Liked: Nice property.
Disliked: Two elevators to get to rooms, however, it was a very nice hotel. We had a good time.
Patrick Wed, 23 July 2025
Great accommodations and great location
Liked: Loved the roomy, lobby and view
Disliked: They can't change this but it was a little inconvenient to go from parking garage to building entrance to elevator to 16th floor where you finally get to the lobby. That said, the hotel was beautiful and a great stay.
Estefani Wed, 23 July 2025
Exceptional
Brian Tue, 15 July 2025
Exceptional
Shantell Tue, 15 July 2025
Exceptional
Nghia Tue, 15 July 2025
Rất tốt.
Safia Mon, 14 July 2025
Pleasant
Liked: It was in a nice area and quite
Disliked: We were given a room with no view when our room that we booked was supposed to be. The sink also was also draining slow in the bathroom. Kind of humid in the room even with the ac going. Personally would not book again.
Shirli Mon, 14 July 2025
We had a quick overnight...
Liked: The property was clean and comfortable.
Disliked: The lobby restaurant bar and common areas had no air-conditioning. Very uncomfortable to stand and wait or to enjoy breakfast. The rooms however, had air and we’re just fine.