Very good

Horrible

Liked: Our air didn’t work took hours for someone to fix itOur toilet would not work the next day they put a plunger at our door
Disliked: Probably everything and I even had to talk to management

it was a very good...

Liked: the room was a good size for my family!
Disliked: nothing, everything was perfect!

Very poor

Disliked: People on next floor making noise at 2 am in morning

Disappointing

Super find...Awesome Management

Liked: We stayed at this location 6 nights and loved it! ( Beautiful View, front room, 3rd floor) Every trip out and every trip back we were met with Super Friendly faces, and Welcome..Welcome, a very personal touch!!The breakfast was more than expected, and was FREE FOR THOSE LOOKING FOR VALUE!! Scrambled eggs, sausage make your own waffles cereals, fruit, bagles, cream cheese, and many other options, so compared to those who offer complimentary breakfast, this is a Gold Mine..especially for large groups, or families!!They have on site laundry, which is nice if you don't want to carry dirty laundry home.Our room was furnished nicely with headboards reminessence of royalty, yes dated., but if you love history and look at historical places, these furnishing are super nice to enjoy, not the 50.00 headboards of most motels.We had Refrigerator. Microwave, lamps with ports for charging phones, etc, easily accessible plugs on the lamp base to use as we needed.The beds were well made up. Clean sheets, super new pillows, which I loved, fresh towels. Soaps. Shampoo, even a make-up facial towelette.So close to all the Shows, CVS within 1000 ft, less than a mile to Margaretville Island, so many places to choose to eat. Next door to Biblical Times theater, which was Awesome.I might say, the last time we stayed in Pigeon Forge, we stayed at Holiday Inn Express, @ 220.00 a night, a newer furnished place, but so expensive, our funds for shows, enjoyment, was deeply drained.For me and my Family, this place, is a Super Find,We will be staying here on.our next trip and looking forward to it.Not time for the pool to be open, but looked well covered from the elements.The owners/ managers of this establishment, have made us feel like family, and have been so gracious to extend every courtesy.If you were born with a silver spoon in your mouth, go stay in 200.00 and higher places, and pay for their furniture and all the amenities, because at those prices, you are!
Disliked: I can't think of anything because we were busy enjoying all the attractions, and enjoying our vacation...however, I'm sure if I had looked for something, really looked...I could have!!Again, I will say "Well Done" !! Anything we have needed, they have been most pleasant and ready to assist with!! Thank You again!! We wish we could stay longer!!

Exceptional

Very good

Very poor