Viscay Hotel

Very good

Liked: Location was great
Disliked: Couldn’t open window and fan was very loud.Also the window sills were very thick with dust and dirty

Very good

Liked: I really loved the location of the hotel, 5 minutes walking we get at the beach area with a lot of options of restaurants around and also at the beach. I loved the comfort of the bed, the size of the room, shower with good temperature and spray of water, and also the staff people, they are super welcoming.
Disliked: If there’s a thing that I didn’t like is just the check in time, it’s til 10:30pm. My flight was at night and I also wasn’t able to do it

Very poor

Exceptional

Liked: Location is very good near miami beach and cvs pharmacy around the corner for your toiletries, water snacks etc. Quality restaurants nearby, cuban etc. Fun bars and nightlife also nearby. cleaning staff were friendly and respectful. Receptionist nice gave me kettle for room to make tea. But there is already coffee machine in room. Good adjustable air conditioning in room. Comfy beds. Would stay again.

Very good

Liked: The location was great and the staff was friendly and attentive to our requests. The rooms and common areas could use some updating but for the price we paid, they were fine. Although extremely clean, our room and bathroom reminided me of my grandmother's house in the 1950s, right down to the tub, till and furniture, but we were only staying three nights and we weren't buying the place, so not a legitimate complaint. There was no area dedicated to unloading our luggage during check-in/out and because I'm a nervous driver, we opted to park first (1500 ft away) and schlep our four bags from the parking garage to the hotel. Not an ideal situation for people over 50. The bathroom sink dripped incessantly and the seal around the door of the fridge was loose in several spots so the temp in the fridge was like 60 the whole time, but we had a killer freezer on top that we put our drinks in for 30 minutes and that worked out great. I would stay in the same room again for the price we paid knowing what I know now, i.e., fewer bags and request that the dripping faucet and fridge seal be fixed prior to our arrival.

Very poor

Liked: Location
Disliked: Very dirty and old. I don‘t recomand!!!! They have to do something urgently! the whole Hotel needs a renovation!Unfortunately, we experienced serious issues during our stay. There was no electricity for several hours on two consecutive evenings, starting the night of Thursday, May 1st, the day we arrived. As a result, we had to take cold showers twice, had no internet, couldn’t charge our phones, and were unable to enjoy our vacation properly.We later found out that the property had been experiencing electricity problems since Wednesday, April 30th — before our arrival — but we were not informed in advance. Despite this, the accommodation offered no real solution. Their only suggestion was that we find another hotel ourselves and pay for it. They didn’t even provide basic items such as flashlights or candles so we could have at least some light in the room.

Pleasant

great hosts

Liked: big room
Disliked: no elevator & lost power for 6 hours my sleep apnea machine needs electricity to work so that was a serious incident

Exceptional

Liked: Friendly staff, location, 2 minutes walk from the beach, restaurants, cafes, bars, not noisу