Visalia Marriott At The Convention Center

Exceptional

Miserable night of sleep.

Disliked: My room was like a sauna at night trying to sleep. The humidity was miserable. We sweat all night with no covers on. Way to humid

Good

Bad

Liked: Location and staff were accommodating.
Disliked: Where do I begin. When we checked in, I was informed that there was only 1 room left, even when I booked 2. Then they were able to miraculously find a 2nd room. From the sound of it, the room wasn't cleaned, so they rushed the job. This is where the story really begins, once in the rooms, we noticed a foul smell coming from the bathroom. The toilet was clogged, it had urine and feces all over the seat. You can tell that the floor wasnt vacuumed, previous guest left food in the fridge and it was not cleaned out, there were notepads with writing all over the desk with expletives that my child saw, the curtains didn't work, the hot water didnt work, the towels had blood stains, the pillow wasnt clean and smelled like smoke, the list goes on. We informed management and they had no more rooms, so given that it was so late, we decided to just eat the cost. When we booked the Marriott, I wasnt aware that we were booking a Motel 6. This entire experience was traumatic for my family and we have decided to not stay with your establishment moving forward. In addition to these issues, we were overcharged for breakfast during our check out day, as well a additional cost for an entire stay, once we left. This place is indeed not run well and I expected more from a well known establishment.

Stayed for a couple of...

Liked: Property is in a great location with lots of shopping and places to eat. The staff is very friendly.

Fun stay "near" Sequoia National...

Liked: Super comfortable bed, easy check in/out and good onsite parking included.
Disliked: I could have stayed more!

Very good

Liked: Place was nice. Comfortable bed.
Disliked: The Elevator was broken only one door worked. Then the Elevator was broken and I had to walk the stairs.

Success

Liked: It’s was quiet, beautiful lobby and the room was lovely.
Disliked: The blow dryer was terrible! It was very weak. Not trying to be petty, but I was thinking such a nice hotel would have a better blow dryer. Haha

Superb