Virgin Hotels New York City Guest Reviews
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Mark Mon, 7 July 2025
Fun noisy location within walking...
Liked: Location was great
Disliked: Air pressure wasn't balanced, so if window wasn't open then constant whistling noise under the door. Noise became a problem when window open - but which is accepted part of NYC. Pool was only available until 11.30 for our 15 year daughter, and then only available to adults with further payment. Taxi wasn't ready when ordered and premium paid for pre-booked service via hotel. Double beds are small - and wouldn't recommend for more than 2/3 people
Umur Sun, 6 July 2025
Superb
Liked: Great pool with a viewGreat rooftopEmpire states view from the window
Vivian Sun, 6 July 2025
The view was amazing and...
Liked: Didn’t have any
Disliked: The pool service is only free from 8am-11:30. After 11:30 there is a 60$ fee just to rent a longer chair and you have to spend a minimum of $50 on food. It is a very small pool area so it gets crowded. Lastly, the kids can only swim from the 8am-11:30am time slot. As expensive as it is to stay there the pool service should be free and include children throughout the day.
Bridget Sat, 5 July 2025
Lovely comfortable central New York...
Liked: Brilliant central location, staff very friendly and we were upgraded to a beautiful room overlooking the Empire State Building
Disliked: We were looking forward to using the pool but it was tiny and packed with youngsters drinking cocktails- the staff also wanted to charge us $20 each just to sit and watch. Very disappointing as the weather was so hot.
Esna Sat, 5 July 2025
Very good
Liked: Good location
Feikai Sat, 5 July 2025
Fine
Liked: Room cleaner is not responsible.
Disliked: Didn't clean my room.
Lan Fri, 4 July 2025
Exceptional
Maha Fri, 4 July 2025
Exceptional
Sophia Thu, 3 July 2025
Superb
Shirley Thu, 3 July 2025
Enjoyed and yet felt let...
Liked: Location and view amazing! Also felt safe and really enjoyed the service regarding the room.
Disliked: I tried on three attempts to book brunch to celebrate our daughters graduation and didn’t receive any help in making this booking special - also the brunch was not good as one of us is a vegetarian and the options were very poor.