Virgin Hotels New York City Guest Reviews
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Paulo Mon, 23 June 2025
Very good
Irani Mon, 23 June 2025
Super comfortable stay. Would definitely...
Liked: The bed was super comfortable!
Disliked: The Bar on the top floor closes to early.
Laura Sun, 22 June 2025
Exceptional
Burton Sun, 22 June 2025
Superb
Liked: Easy check in. Great views. Relaxing restaurant w fine service from Dawn. Efficient gym and excellent pool area and bartenders
Disliked: Having to leave Hahaha but seriously within our first hour in the room housekeepers had to come in to Restock the mini bar and fridge which we had no intention of using anyway. That should be done Before guests arrive
Nanette Sat, 21 June 2025
Exceptional
Liked: The location was perfect. I have stayed many places in New York and this by far had the best view I have ever had in a hotel room.
Disliked: Double beds.
Yasaman Fri, 20 June 2025
Exceptional
Anonymous Thu, 19 June 2025
Impressive elevators, attractive and well-located.
Liked: We only had breakfast as room service and only on our last day. Coffee and croissants (very dry and brittle)
Disliked: Hours for rooftop bar. It was closed for half our stay.
Nessler Wed, 18 June 2025
Exceptional
Stefan Mon, 16 June 2025
Poor service and basic
Liked: Central location, clean and new facilities
Disliked: Very poor service level, you can’t reach any staff, front desk always busy, room cleaning didn’t work, no minibar refill, no tea or kettle, staff is not really friendly and helpful. Never again for that price much better options available
Rasha Mon, 16 June 2025
Exceptional