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Virgin Hotels New York City

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Virgin Hotels New York City, 1227 Broadway, New York City, NY -(888) 420-1641
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (908 Ratings)
0.4 miles Jazz Standard
v8 mins driving
t10 mins walking
BOOK ONLINE OR CALL - (888) 420-1641
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The Spotlight on Virgin Hotels New York City

High-Energy Comfort in the Heart of NYC

Modern, bold, and unmistakably cool, Virgin Hotels New York City delivers an upscale, music-loving vibe in the middle of Manhattan. Located just steps from Penn Station and Madison Square Garden, it’s the perfect mix of luxury and edge for concert-goers chasing their next live experience. With a rooftop pool, sleek rooms, and late-night energy, this hotel is built for fans who never want to miss a beat.

Why Concert-goers love it

Location is everything—and here, you’re less than 10 minutes on foot from major venues like Madison Square Garden. After the show, you’ll love the 24-hour front desk and room service, ideal for late arrivals or post-concert cravings. The hotel’s design-forward rooms offer a quiet retreat, with air conditioning and blackout curtains to help you recharge. Bonus: check-out starts as early as 5:00 AM, great for early flights or road trips home.

Who this Hotel is great for

  • Groups of friends looking for a fun, central base with a rooftop pool
  • Solo travelers catching a dream tour stop
  • Couples planning a romantic concert weekend
  • Fans who want a stylish but quiet place to unwind post-show
  • Budget-conscious music lovers who want value without sacrificing style

Food and Drink Options

The on-site restaurant and bar make it easy to fuel up before a show or grab a bite after. There’s 24/7 room service for those late-night cravings, and with a fridge in every room, you can stock up on your own post-show snacks. Breakfast is available if you're recovering from a big night—and with so many eateries nearby, you'll never go hungry.

Nightlife Options

This is a Virgin hotel, after all—expect a vibrant scene. The terrace bar and rooftop pool offer a stylish spot to pre-game or wind down. Step outside and you’re in Midtown Manhattan, surrounded by bars, lounges, and NYC nightlife galore. Whether you’re chasing the afterparty or looking for a mellow nightcap, you’re covered.

What People Say

Guests rave about the superb location—just a block from Penn Station and moments from MSG. Many love the modern design, friendly staff, and the rooftop pool as a standout feature. The rooms get high marks for comfort and layout, especially for NYC standards. Travelers say it’s a hip, upbeat spot that still manages to feel cozy.

Areas for Improvement

Some mention that the hotel vibe leans toward the lively side, so if you’re after total silence, bring earplugs just in case. A few guests noted that the elevators and check-in desk can get busy during peak hours, especially on weekends. But hey—it’s New York.

The Bottom Line

If you're looking for a stylish, central, and music-friendly hotel just minutes from NYC’s biggest venues, Virgin Hotels New York City hits all the right notes.
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Nightclub/DJ
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Mini golf
` Snack bar
` Private check-in/check-out
` Evening entertainment
` Wheelchair accessible
` outdoor pool
` Poolside bar
` 24-hour security
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Massage services
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Emergency cord in bathroom
` Rooftop pool
` Pool with view
` Wine/champagne
` Auditory guidance
` Pet basket
` Pet bowls
` Outdoor furniture
` Yoga classes
` Fitness classes
` Sun loungers or beach chairs
` Temporary art galleries
` Themed dinner nights
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)

Virgin Hotels New York City Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Paulo Mon, 23 June 2025

Very good

5

Exceptional - 5.0 out of 5

Irani Mon, 23 June 2025

Super comfortable stay. Would definitely...

Liked: The bed was super comfortable!
Disliked: The Bar on the top floor closes to early.

5

Exceptional - 5.0 out of 5

Laura Sun, 22 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Burton Sun, 22 June 2025

Superb

Liked: Easy check in. Great views. Relaxing restaurant w fine service from Dawn. Efficient gym and excellent pool area and bartenders
Disliked: Having to leave Hahaha but seriously within our first hour in the room housekeepers had to come in to Restock the mini bar and fridge which we had no intention of using anyway. That should be done Before guests arrive

5

Exceptional - 5.0 out of 5

Nanette Sat, 21 June 2025

Exceptional

Liked: The location was perfect. I have stayed many places in New York and this by far had the best view I have ever had in a hotel room.
Disliked: Double beds.

5

Exceptional - 5.0 out of 5

Yasaman Fri, 20 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Anonymous Thu, 19 June 2025

Impressive elevators, attractive and well-located.

Liked: We only had breakfast as room service and only on our last day. Coffee and croissants (very dry and brittle)
Disliked: Hours for rooftop bar. It was closed for half our stay.

5

Exceptional - 5.0 out of 5

Nessler Wed, 18 June 2025

Exceptional

2.5

Fair - 2.5 out of 5

Stefan Mon, 16 June 2025

Poor service and basic

Liked: Central location, clean and new facilities
Disliked: Very poor service level, you can’t reach any staff, front desk always busy, room cleaning didn’t work, no minibar refill, no tea or kettle, staff is not really friendly and helpful. Never again for that price much better options available

5

Exceptional - 5.0 out of 5

Rasha Mon, 16 June 2025

Exceptional

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Virgin Hotels New York City 1227 Broadway, New York City, NY