Virgin Hotels Nashville Guest Reviews
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Hoff Wed, 13 August 2025
Very good
Liked: Everyone was very nice and respectful and very polite. The facility was very clean.
Disliked: Was not told there was a $300 deposit per room and that it cost $55 to park your car at the hotel that you’re already paying. Therefore, you have to pay an additional $55 a night and if you want to use the pool, you have to reserve. Most of the seats which are very expensive must be reserved or it’s first come first serve. be prepared to spend a lot of money here
Veron Sat, 9 August 2025
Exceptional
Caroline Wed, 6 August 2025
Exceptional
Chris Sat, 2 August 2025
Good hotel but got my...
Liked: Nice
Disliked: Parking
Cynthia Thu, 31 July 2025
Disappointing
Disliked: We planned a staycation at the Virgin because I had been there for a conference and thought it was a nice hotel. VERY disappointed that we did not know they opened up the pool for day passes and it wasn't reserved for hotel guests. When we arrived Saturday afternoon to use the pool it was SO crowded and full that we didn't even want to use it. Sunday AM it was open to hotel guests at 8 am. which we took advantage of. But they kicked us off the daybeds 25 minutes before the pool was to open to the public. Have never had such a bad experience at a hotel pool and I travel a lot. I will not be coming back to this hotel and it seemed like they prioritized the day pass holders instead of the people who spent money on a real hotel room. Not a good practice.
Debora Mon, 28 July 2025
We really enjoyed our stay....
Liked: Staff were amazing. Greeted by Greg who was hilarious and took great care of us. Dustin & Jonathon (valet) were so nice & helpful.
Disliked: The pool… looks like it was never clean during our stay. Glow sticks at the bottom from the night before. Credit card floating along with clumps of hair. Disappointing.
Isabella Mon, 28 July 2025
Very good
Liked: Great location, good size room and staff in reception were lovely!
Disliked: Rooftop pool was busy and staff a bit rude
Scott Thu, 24 July 2025
I will never trust them...
Liked: After having prepaid and booking my room in advance. I landed in Nashville at 930 pm and received a message from them that my booking was an error and they would not have a room for me. After all of this trouble the supervisor was incredibly rude and acted like "no big deal".
Nicole Mon, 21 July 2025
Honky Toni Beverly Hills wannabes.
Liked: The restaurant and first floor
Disliked: Our room was dirty. My dog kept finding things hidden under the bed and tables. The shower and toilet were in the same room which seems gross to me.
Candice Mon, 21 July 2025
Passable