Pleasant

Superb

Everything was great until the...

Liked: Amenities were great.
Disliked: My 13 year old daughter got sick in the night and I called for new bedding. I waited for 45 minutes and had to call again. It ended up taking nearly an hour and a half before someone brought new bedding. The people on the phone were not friendly when I was requesting new bedding, it took far longer than it should have, and I'm not sure if they would have even brought the bedding if I had not called again.

always a great place to...

Liked: everything

Superb

Liked: Quite new, design, relatively small (as for LV standards) hotel in LV - totally recommend it.

Not the best and not...

Liked: Great location. Not on the Strip but not too far. Clean.and simple. The hotel has plenty of restaurants to choose from.
Disliked: Parking was a bit mehh. We were told to park in the royal towers structure even though our room is on the canyon side. It's a far walk from the car to your room.The bathroom shower tile floor looked very worn out even though the hotel is new.The spa. Ok the massage was great but my bf wanted to put the massage on his card and use the 20%off. The woman said we couldn't because our resort fee was waived and getting discounts is apart of resort amenities. I was confused because the hotel room was on my card and I definitely paid for a resort fee. They had to call down to the front check in and double check the system etc. I was confused and after a nice relaxing massage I do not want to deal with stuff like this. I felt like they were trying to get over on us. Couples massage 440. Tax and some random feel they dont tell you about brings it to 540. After the 20% it brings it to 440 again. Sound suspect to me so I wouldn't recommend the spa.Pool does have sand but it didn't bother me like I thought until kids started throwing it around. Yet kids will be kids so it's expected. Came end of June and the pool wasn't overly crowded on Friday nor Saturday. They also bring you a menu and you can scan it and they bring food to your pool chair and charge it to your room. Or you can walk up and pay. Love that option.Great food choices, tried casa calavera which has great food. Went Friday for the first time and decided to go back Saturday. Ordered the same thing and it tasted completely different lol. Not sure why.Saw advertisement for night market ( Thai restaurant) in the room and decided to call at 945pm for a curry dish that was displayed. The host described it and said they closed in 1hr and 15 min. Went down to sit and enjoy it and ordered a $20 spicy cocktail. Then was told they were all out that dish. I JUST CALLED ABOUT IT. The server said they were out before I called and it was miscommunication with the host.

Superb

Exceptional

Very good