Virgin Hotels Chicago Guest Reviews
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Write a review
White Sun, 24 August 2025
Exceptional
Paul Fri, 22 August 2025
Exceptional
Kim Thu, 21 August 2025
Excellent, effortless, comfortable, clean, lovely...
Liked: The architectural detail in the lobby. The room we stayed in had a door divider making it two rooms which was really nice because my husband gets up earlier than I do. The his and her closets were wonderful. The beds were comfy. The room super clean. The cleaning staff was so friendly. The view was nice - we were on the 15th floor. It was a lovely place to stay.
Disliked: It’s not that we didn’t like it but we would have liked to have used the 26th floor rooftop. But the times we checked it out there were private parties going on. And it was loud! Would be nice to have a section for older folks that just want to have a nice quiet happy hour on the roof top with that gorgeous view. Maybe it was our timing but it definitely had a club vibe when we check it out. The L can be a little loud but nothing ear plugs can’t take care of. It’s a city so to be expected and nothing the hotel can do about it.
Stephanie Wed, 20 August 2025
Very good
Liked: Excellent
Margaret Tue, 19 August 2025
Exceptional
Ronald Mon, 18 August 2025
Perfect Stay for Chicago Downtown
Liked: Clean, well-appointed and great staff
Disliked: Nothing
Lori Sat, 16 August 2025
Exceptional
Amy Tue, 12 August 2025
Superb
Joshua Sun, 10 August 2025
Great place overall but not...
Liked: The man that met us out front, I believe his name was Deandre was incredibly helpful. Everyone else we met was great too.
Disliked: We had pets with us and the availability for them to use the bathroom is lacking. We had to walk them down the street which is very inconvenient. Secondly the bed my mother in law slept in had some sort of red stain on the sheets. We are hoping it was paint and not something else.
Thomas Sat, 9 August 2025
Excellent choice for a visit...
Liked: Great location and wonderful service. There is a fun vibe at the hotel.
Disliked: Bed was too soft. Very hard to get in or out of it. The price of the room and the price of meals was very high.