Virgin Hotels Chicago Guest Reviews
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Sheila Wed, 25 June 2025
Superb
Todd Wed, 25 June 2025
Enjoyed our stay. Great location
Liked: Location and the room was great
Disliked: Only 1 coffee pack in the room for two people
Anonymous Tue, 24 June 2025
Exceptional
Liked: The staff we met were very friendly and helpful. They also accommodate our requests!
Ryann Tue, 24 June 2025
Excellent Location. Comfortable bed. Noisy...
Liked: The hotel is in the perfect location. Walking distance to so many great restaurants, the River Walk, the Magnificent Mile, Millennium Park, and the L Train to take us everywhere else we wanted to go!The food at Ms. Ricky's was amazing and we also liked the coffee shop, Two Zero Three.The bed was super comfortable and the room was a great size.
Disliked: The bar on the top floor brought in a huge crowd every night which clogged up the lobby and the elevators. There were times we had to wait for 4-5 elevators to get back up to our room because there were so many people in the lobby waiting to get up to the rooftop bar. I think at least 2 of the elevators should be dedicated to hotel guests only. I am also a light sleeper and the hotel is close to the train line. The noise kept me up the first night. I used a white noise app the rest of the trip and that helped.
Gabriella Mon, 23 June 2025
Exceptional
Joseph Sun, 22 June 2025
Superb
Barbara Fri, 20 June 2025
Pleasant
Liked: Location
Disliked: Attitude-staff unfriendly, rooms not ready and upper rooftop staff very unfriendly
Madison-bell Fri, 20 June 2025
Very good
Laura Thu, 19 June 2025
Very good
Colleen Tue, 17 June 2025
Exceptional
Liked: It was really adorable, and in a great location. We had concert tickets, and it was a two minute walk to the theater. Wished I had more time to stay and enjoy it!