Ville Hotel Guest Reviews
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Ahmed Thu, 10 July 2025
Poor
Anthony Wed, 9 July 2025
Staff pleasant but still the...
Liked: The staff were polite on arrival and the location is central.
Disliked: Genuinely the worst hotel I’ve ever stayed in. 1) Condom found under bed - no idea if it was used or unused (wasn’t willing to find out!) Disgusting and a health hazard.2) Fan in room didn’t work - had to chase twice to get it replaced. 3) People banging on mine and other doors at 5am and making loads of noise before then - smell of cannabis in the corridor after they were there there. No real effort to monitor corridors by staff, poor security and I felt unsafe. I ended up checking out pre-6am as I’d had enough! 4) Generally poor cleanliness - original broken fan was caked with dust, under bed was thick with dust, small amounts of litter left around. 5) Low bed frames - not the best to get in and out of though the mattress was sufficiently comfortable but not great.6) Very noisy location all night long - can’t sleep with window open due to noise or closed as it’s too hot! 7) Soap and shower gel dispensers empty and only half a toilet roll provided - fortunately brought my own. 8) Shower door was off runner - I was able to sort that myself though the shower and cubicle wasn’t in great cosmetic and functional order. 9) Contacted management - no reply. Will escalate through other channels. In summary - dirty, hot, noisy, unhygienic and unsafe. I wouldn’t stay there again even if I was paid to do so. Nobody would willingly pay for what I did. Only redeeming features were polite staff - though polite, competence wasn’t great.
Serena Wed, 9 July 2025
Superb
Liked: Staff was lovely
Disliked: The fans were really dirty but the room was okay. A bit noisy but it's a lovely neighborhood
Antony Mon, 7 July 2025
Good
Disliked: The hotel rooms could do with a refresh, marked walls, tired bathroom, missing shelves. Toilet positioned in an awkward place that prevented sitting on it flush
Bimali Mon, 7 July 2025
Didn’t met the expectations
Liked: Facilities
Disliked: Room was very hot
Reina Mon, 7 July 2025
Good
Ian Mon, 7 July 2025
Well located and comfortable.
Liked: It was well located between the station and the venue (The Academy) The bed was comfortable and the room was cool.
Disliked: It was a basement room and was very warm so there was a lot of fans and air conditioning units humming away and leads. However by leaving them on whilst I was out I could turn them off when I got back a bedtime and it didn't get too warm through the night.
Jett Sun, 6 July 2025
Good stay, no fuss, really...
Liked: Great location and very friendly staff who were eager to help and be responsive to any needs we had. Beds were particularly comfortable!
Disliked: The sizing of rooms seems back to front. A friend in a different double room had considerably more space than our room for 3 people. These would have been better swapped.
Andrew Sun, 6 July 2025
Superb
Tamás Sun, 6 July 2025
Good