Name: Villages Clubs du Soleil - Marseille
Address: Rue Fran¿s Simon, Marseille
Telephone: (888) 406-7656

Great for a break in...

Liked: Great place to relax, with a nice pool and area for young kids. A nice play area too. Very family friendly.
Disliked: The outside patio was reserved for those ordering from the bar. This was the first time I saw this at a village club du soleil. Maybe it’s a new thing??

Nice stay with comfortable amenities.

Liked: The pool and the spa was amazing, the room could have done with more frequent cleaning but over all very good.

We won’t be returning

Liked: Good high ceiling rooms garden view / breakfast has good selection fresh fruit / large park land / spacious parking
Disliked: This a resort type hotel for diverse families with small children. The pool was constantly full of around 50 screaming children.They charged for the table football and pool. Breakfast was overcrowded and the staff were overworked to try keep up.

Good

Disliked: Scrambled eggs are rare to find. Also 6 eggs to boil in same time but there are 100 guests.

Good

Liked: The beds were comfortable. The spa.
Disliked: No minifridge on the room. Couldn't keep our drinks cold and had to throw some of our food away.

Exceptional

Very good

Liked: The Staff
Disliked: The room was a lil to simple

Pleasant

Liked: Friendly staff....
Disliked: Room only cleaned after 4 days...not enough toilet rolls and just enough towels. Breakfast was ok and limited choice.

Misleading and disappointing

Liked: The location is ok, not very far from center of Marseille.
Disliked: First of all, it’s not that the hotel is bad, it’s just not like they advertise - so I felt I was paying for one thing and got another. All the areas look much bigger, cleaner and spacious on the photos than they actually are. The pool, although it’s for adults, it’s not actually fit for adults, very small and shallow - it’s good only for kids. The outside garden area is badly maintained, dirty and not pleasant at all. The breakfast area is extremely crowded. We only got fresh orange juice on our last day, and it was made by a single senior staff member that was clearly overwhelmed with the huge queue - not his fault, just bad management. The entire staff also, although always helpful, look tired and unhappy. Pay attention that there’s no minibar in the rooms. We went to the bar to ask for cutlery, glasses and ice to take to the room so we could have a snack and they didn’t want to give it to us, I had to beg for it. Also pay attention that the free transfer is not to/from airport, train station or port, it’s only to the nearest metro station which is a 10 min walk, not very useful. Overall not it was not worth the money for me as I thought I was going to a super nice hotel and this is just a simple, regular hotel.