Exceptional

Liked: Very comfy bed, the room was really nicely laid out and very clean! Can't wait to book another stay
Disliked: Shower was a little confusing to use and bath didn't drain the water properly.

Good

Liked: It was nice clean and the staff and food was good
Disliked: The room I stayed in when windy the draft noice from the window woke me up a few times, I was staying in room 140

Great hotel in great location...

Liked: Facilities are good and has everything you need at hotel including gym & pool.
Disliked: The sports theme of the main bar isn’t a quiet place for food after work, and the lack of choice on the room service forces a decision between loud sports bar or limited choice.

Great stay will use again

Liked: Very nice hotel and facilities
Disliked: None

Friendly obliging staff

Enjoyable

Liked: Great vibe. Good quality food and value for money
Disliked: TV in room could offer live sports broadcast

Amazing, can’t wait to return.

Liked: Absolutely loved our stay. The staff was incredibly friendly from start to finish, the kind of welcome that makes you excited for your stay:) Ruth and lynn in the bar/restaurant area went above and beyond to ensure we had everything we needed and made us feel very welcome. The food exceeded expectations of your average pub restaurant, it was one of the nicest burgers we have eaten and the price is also great! It’s the first time we have been to Wirral/Liverpool area and we can’t wait to return. The rooms had lots of space, amazing comfy queen size bed with a large flat screen tele to watch! Thankyou so much for a wonderful stay and a special Thankyou you ruth and lynn for making it extra special:).
Disliked: The hotel is large and a room closer to the main part of the hotel would have been better better for us due to being smokers and it was a long walk back and forwards.

Would not return

Liked: Not much
Disliked: Loud, dusty, staff didn’t help with our issues much

Perfect business stay

Liked: Lovely exterior and atmosphere - good vibes, also gets busy with locals as it's their gym and pub (especially during football matches)! The room had a good size and facilities are great. Breakfast hours are very good and the options are tasty. Pub & Grill menu is delicious as well and well priced - make a reservation though, especially if there's a Mancunian match on! Location is a bit away from the town, but next to an Aldi and a 15-20min walk away from a retail (industrial) park.
Disliked: I think I heard the tennis court in my room, not the nicest sounds to fall asleep too... As well as people yelling and screaming somewhere outside at night (past midnight). It also got quite hot in the room, with no option to open the window or cool the room otherwise. And lastly there were no plugs near the nightstands, so I had to charge my powerbank so I could charge my phone (also alarm clock) within reach of the bed.