Name: Village Hotel Maidstone
Address: Castle View Forstal Rd Sandling, Maidstone
Telephone: 0800 031 8416

Village Hotel Maidstone Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

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Superb

Exceptional

HHHHHHHHHHHOOOOOOOOOOOOTTTTTTTTTTTTTTT!!!!!!!!!!!!!!!!!!!!!!!!

Liked: Room was as it should be.
Disliked: No AC. Room was like an oven. Couldn't open windows. Couldn't sleep because of these things and being I had to cycle 205 miles the next day, it was a big problem as it affected my performance : (

Very good stay

Liked: Ease of checking in… access to rooms and facilities
Disliked: Paid parking policy

Exceptional

Terrible

Liked: N/a
Disliked: The rooms have no air conditioning and on 21jun2025 the weather was 31degrees, the staff were unaware of the health and safety and the significance of the rooms being so,so hot. You couldn’t open the window and the fans provided made very little difference. The accessibility room for disabled people are inadequate for a disabled person. The toilet, bed and seating was too low. The staff did not have the training, knowledge or skills to advise on the accessibility room on the telephone nor could they provide any assistance during the visit. I would not recommend the hotel for an overnight stay for anyone.

Passable

Liked: The location was good.
Disliked: Room was too warm so had the fan on which made it noisy, didn't sleep that well at all.

Sweltering even with fans....

Liked: Swimming pool nice and gym was also big with good variety.Breakfast was ok. Not much juice selection, just the one.
Disliked: Room was in the 30°c and above. Far too warm and too little ventilation. This is unacceptable in a modern hotel and needs to be sorted. We both hardly slept due to the temperature.