Needed to relax and was...

Superb

Exceptional

Stupid check in process, be...

Liked: Clean, comfy bed
Disliked: Room booked for 2 people, I arrived before my colleague was given 1 card told I would have to come back down to reception when my colleague arrives to collect the other card, which meant I could no got to bed or relax until they arrived.Also someone entered the room early in the morning, didn?t speak until I got up and looked then apologised but didn?t introduce themselves as cleaners etc. Paid for late checkout but cleaners repeatedly entered the room on a further 2 occasions as were not aware of this. Horrible stay, was unable to sleep until late then woken up early, staff at the self check in/out desk not even paying attention, took cards no follow up questions not even wished a good day.

Very good

Good

Liked: room and bed fine although some of the furnishings were a little rough around the edges now
Disliked: I guess a new member of your bar staff could have done with a lot more training although other members tried to help him,I guess staff issues are a problem at present.

Good

Liked: Fitness facilities
Disliked: No aircon working on a hot day.

Very good

Good

Disliked: Air con in the room was not very good