Village Hotel Edinburgh

Our stay at Hotel Village...

Liked: Nothing.
Disliked: Our stay at Hotel Village in Edinburgh was a disaster. We booked two rooms at £275 per room, expecting a comfortable stay, but what we got was a series of issues that made our experience unbearable.The toilet sink in our room was clogged, and on a hot day, the air conditioner didn't work. We reached out to the staff multiple times for help, even as late as 3 am, but despite their efforts, they couldn't resolve the issues. One staff member's suggestion to open the windows for ventilation was impractical, given that the windows were jammed shut.What's more, the manager wasn't helpful in addressing our concerns. Instead of taking responsibility, they directed us to contact (link unavailable) for refunds. This lack of accountability was disappointing, especially considering the premium price we paid.To add insult to injury, we also paid £75 per room for breakfast, only to be served horrible food. Given the subpar experience and exorbitant prices, I would strongly advise against staying at Hotel Village in Edinburgh. The hotel failed to deliver on its promises, and we left feeling frustrated and disappointed.

Bad

Exceptional

Liked: We’ve stay for one night but the hotel was perfect. Rooms were good, staff was courteous and the hotel have a fantastic Gym!

Very nice reception

Liked: Everything was fantastic
Disliked: Just bar was closed to early

Awful experience will not be...

Liked: Reception staff and two young guys at bar were helpful.
Disliked: Restaurant staff member (bald chap) was so rude when we asked for our starter and main course separately. We were then given a scalding hot pot of beans for our 4 year old I couldn’t remove off the plate as it was so hot.We were then given chilli instead of chicken tikka and when we questioned this the same server said we were wrong and was so rude. The tikka arrived 10mins later and was so chewy it was inedible. We found a dirty sock in our room.The shower wasn’t cleaned and had hair and conditioner left in it from previous guests Restaurant table at breakfast was still covered in crumbs as was the seats

Too expensive for a basic...

Liked: Good selection of food for breakfast.
Disliked: Base of the bed had a dark mark on it presumed blood stain. Reported to reception. We stayed in room 430

Very good

Liked: Lovely hotel
Disliked: Nothing

Satisfied

Liked: Place was clean and peaceful, nice for a weekend getaway
Disliked: None

Very good