Village Hotel Coventry, Coventry

Great hotel for a stay in Coventry or going to a gig a Warwick Arts Centre; was great to see life back up normal.

Liked: Great location; parking free and plenty of spaces. The hotel was smart; clean hotel; nice staff.
Disliked: Nothing.

Nice comfortable stay

Liked: The room was warm and the bed comfortable. It was easy to access from where I was visiting family and there were no parking charges
Disliked: I was allocated a room over the dance floor of the party night and although this was fine for me as I was tired it could ruin someone else’s stay

Superb

Liked: Good valve for money
Disliked: All good

Exceptional

Hugely disappointing not what I'd...

Liked: Parking was OK and free at the weekend.
Disliked: Hotel itself was OK but villages hotels centralised booking system clearly wasn't in communication with the hotel itself. I had tried to specifically talk to someone at the hotel but no one answered the phone and had to resort to calling the gym and asking them to put me through to the hotel reception. The centralised booking didn't pass our booking details to the hotel and as a result, they tried to throw a group of 6 of us out to make room for another booking. No one mentioned that half of the restaurant was booked for a party with the disco set up adjacent to tables not part of the party. The evening was a shambles.

Good

Liked: Modern, comfy beds, clean bathrooms
Disliked: Bar area was catering for a wedding and we where unable to get any food at the pub/grill. Even room service was unavailable. We had to order a Chinese and ask the bar staff for plates and cutlery. Breakfast plates were cold and not on a hot plate, potato slices were cold and stail, orange juice was watered down.

Very good

Very average , awkward journey...

Liked: First member of staff on reception was ok had difficulty with my card on arrival, the girl on reception manually entered the details
Disliked: Reception was awkward , had to request another bath towel on both days we stayed. We were two people and only one bath towel. No complimentary biscuits in the room. All other hotels we have stayed in provided them. No fried eggs at breakfast only scrambled. When we went to eat the girl on reception obviously hadn’t entered my card details as the bar didn’t have a record of it

Not happy atal

Liked: Swimming pool was nice
Disliked: My toilet was not cleaned there was music so loud from down stairs that me and my son could not get to sleep and he had a tournament the next morning he had to go knackered and the room was freezing even with the heating on full