Very disappointing stay.

Disliked: Noisy music from gym from time we arrived until 8.30pm. I complained but was told oh yes its usually worse on the second floor but it will stop around 830pm. The woken at 2am but the air conditioning unit dripping. I had to put a towel on the floor which was soaked by the morning. Then woken at 6.30am by the gym music again! Complained again in the morning and was told that lots of people complain about it

Exceptional

Hotel room met our expectations,...

Liked: Our hotel room was comfortable, clean, and met our expectations for the price.
Disliked: Noticed some cleanliness issues in the restaurant and bar, particularly with the countertops and glassware, some of the glasses had traces of old lipstick marks!Additionally, we didn’t the staff very welcoming, which we consider crucial in customer facing roles. Bar staff were curt and somewhat disinterested, giving the impression that they didn’t want to be there!

Exceptional

Liked: Easy to check in late at night. Clean, comfortable and close to the train station.

Exceptional

Exceptional

Superb

Liked: Breakfast was good
Disliked: Choice of eggs for breakfast

Superb

Exceptional