Villa Ma

Superb!

Liked: Everything
Disliked: Nothing

Exceptional

Great location for Old Lyon...

Liked: Beautiful position with a fabulous view of Lyon. Very attentive and helpful staff

Exceptional

Housekeeping needs to be improved....

Liked: Lovely serene setting which is easily accessible to Old Town (without the noise) and nice modern+old architectural design. Very helpful concierge who assisted with restaurant and other plans & bookings.
Disliked: Usability of some of the fittings in the rooms very poor:- The worst sink ever! Very stylish all-marble sink that allows just 3-4 inches between tip of faucet/tap and surface of sink! So washing hands requires you to tilt hands horizontally flat to risk touching the sink. Not clean because it doesn’t drain!! I was only able to pull the plug out with force and drainage was disgustingly filthy. Had to call in hotel staff to unplug and clean the filthy sink drainage - receptionist and concierge came instead of housekeeping!!- One bathroom had no cabinet nor vanity top space to place toiletry bags.- Bathroom bins had lids, so either you keep lifting off or partially off, or bend down to pull open the lid every time you wish to use the bin!- Toilet had a small remote control but with zero instructions! Turns out that it was a type of self wash bidet, discovered only after it sprayed out over the toilet bowl! - Breakfast room service choices have no prices published anywhere to help with room service selection. Took 2 tries before reception & room service understood and quoted me.

Superb

Lovely hotel, lovely staff, lovely...

Liked: Breakfast was nice. Coffee could be better
Disliked: The products in the bathroom were poor

Superb

Exceptional