Victoria Hotel Guest Reviews
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Susan Tue, 26 March 2024
A very comfortable stay with...
Liked: Excellent accomodation, breakfast and location. All staff were very friendly and helpful. Lovely welcome with staff waiting to open door when we arrived and after a walk.
Disliked: Room was very draughty, poor fitting window, and the radiator was only on for a very short time. The extra heater was not adequate to heat the room.
Clarke Sat, 16 March 2024
The staff were excellent our...
Liked: Excellent service and meals where very good.
Disliked: The hotel was being refurbished and the mattresses where everywhere the builders had left their tools in the bedroom and not cleaned up after they had left a Stanley knife and chisel plus a screwdriver. Cobwebs on the ceiling jacuzzi not working someones sock had been left in the room that was not ours. We were not told about the work being carried out over our stay.
Elaine Tue, 12 March 2024
Comfy relaxing stay.
Liked: Nice atmosphere, attentive staff comfy bed, gin and tonic on the room.
Disliked: Parking maybe in an issue, but was offered to pay for it if their car park was full.
Ryan Tue, 12 March 2024
Good hotel just a shame...
Liked: Location was good , it had great views of the sea, good food and the staff were amazing , if you had an issue they would sort !! Very clean
Disliked: The mattress was so hard it was like sleeping on a concrete floor so my night sleep was not good !!We had a lovely rolled top bath in our room , I would of liked the shower but didn’t read the booking properly I just went on the pictures of the deluxe room , the problem was the water was tepid so a good bath was out of the question.
Rupert Tue, 5 March 2024
Exceptional
Liked: This was a great find. Ancient and modern together with wonderful views. Really comfortable bed in a decent sized room. And the staff were so helpful and accommodating. Well done team. We'll be back.
Rachel Mon, 4 March 2024
Would revisit restaurant, would not...
Liked: Fantastic restaurant- really is the best bit of the whole place.
Disliked: Room was tired, paint peeling off walls, cracked bathroom tiles. Broken bathroom tap.
Paul Fri, 1 March 2024
Comfortable
Liked: Location Food was amazing
Disliked: WiFi terrible. . Couldn’t log on to do work Water too hot to use the shower
Sharon Fri, 1 March 2024
Exceptional
Liked: This hotel is exceptional, lovely friendly staff, super room, very comfortable, supplied with Elemis toiletries and lovely thick towelling robes. Excellent food served in the orangery with fabulous view over the bay. Great surrounding area, close to Whitby and Scarborough.
Disliked: Nothing to dislike.
Philip Fri, 1 March 2024
Very good
Claire Wed, 28 February 2024
Wonderful stay at this hotel,...
Liked: Location - the sea view was amazing, wonderful breakfast, friendly efficient staff. Elemis products, lovely robes to lounge in. Whitby gin was a nice touch as well as nice biscuits and tea/coffee
Disliked: The mattress was very soft, but that’s all - still managed a decent sleep.