Stayed one night to see a show at Lincoln Theater. Hotel very well located.

Liked: Lobby area; rooms were comfortable; shower very nice and rooms well appointed.
Disliked: No blow dryer in the room.

Super nice to stay at.

Liked: Very nice.
Disliked: None.

Liked: Great location; large, comfortable room; LOVED champagne/happy hour. Will definitely visit again!
Disliked: No extractor fan in bathroom.

Very good

Enjoyed the hospitality of the...

Liked: I liked the location of the property. I liked the artistic flair! It was flamboyant...
Disliked: The smell in the hallways was gosh awful! It was very unpleasant to say the least. I suggest they get some kind of air freshner.

Superb

Was given an old nasrty...

Liked: Not much
Disliked: Staff RoomsNo towelsLocation

Superb

Exceptional

Great hotel in central position.

Liked: Very central but quiet amongst all of the fun at 14th. Big rooms wonderfully furnished. Great bed, bathroom and nespresso machine. Fridge with lots of space. Nice pool area.
Disliked: The fridge was noisy. The pool area is small but still great in the heat. You can’t really swim but cool off. Wish they had coffee there too.

Hotel does the bare minimum...

Liked: Fantastic location, quiet, very big rooms.
Disliked: Everything else. There’s two elevators for the whole property, and no service elevator, so staff is forced to share the elevators with guests and they take forever to come up and down, plus staff has to use the small narrow halls for staging. Ceilings are really low and cramped on the ground floor. The property which I understand was recently renovated is pretty beat up- the walls are scuffed everywhere and the furniture looks 20 years older than it probably is. I called and told the front desk that I had an iron but needed a steamer. 45 min later after two follow-ups, they arrived with…another iron. Apparently they don’t have steamers but I wish she would’ve told me that so I would’ve arrived to dinner on time. Pool was fine but absolutely packed with too few people to clean up the area when guests leave so used towels were strewn out on every chair. All of this was unexpected because I know the Viceroy from their impeccable Cabo property. I can’t imagine I’ll stay at any more non-Cabo Viceroy hotels in the future.

Exceptional