Viceroy Santa Monica Guest Reviews
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Amelia Sat, 9 August 2025
Very good
Shah Fri, 8 August 2025
Exceptional
Kateryna Thu, 7 August 2025
Very good
Liked: The hotel location is perfect and liked the bicycles included in the price it stay.
Disliked: Swimming pools are way smaller than on the picture.Only one lift .., no possibility to use stairs - we were waiting sometimes like for 10 min in order to go down from 3rd floor ! Always have to ask for water on the reception … room cleaning people don’t refill it..
Mrs&mr Wed, 6 August 2025
Passable
Disliked: Well, we booked in at 2pm, we had 1 room with king-size bed, our 2nd room (with 2 queen-size beds) was almost done. So we told at the reception no worries, we going to the city. When we came back, we had no room with 2 queen-size beds, only with one bed and sofa... so i had to sleep on the sofa...I was mad as hell, and no apologies from reception made did damn good! Thou the hotel was quite nice, we won't come back there! the way we were treated was hopeless...
Abdulaziz Tue, 5 August 2025
Exceptional
Chrissy Tue, 5 August 2025
Exceptional
Victoria Sun, 3 August 2025
Expensive and not quite up...
Liked: Location is good. Bikes were a great bonus.
Disliked: No facilities for coffee in room and very expensive coffee available.Not enough water provided in room.Very expensive overall for what is offered.
Erin Sun, 3 August 2025
Overpriced.
Disliked: Could hear everything in the other rooms and hallway - terrible sleep. Electricity kept going off, lights flickering etc.
Shintaro Sat, 2 August 2025
Very good
Olivia Sat, 2 August 2025
Exceptional quality and outstanding service!...
Liked: Property, service and food was exceptional. I think the quality of service was what stood out the most 10/10. Everyone was so friendly and helpful and front door service were amazing.
Disliked: Nil