Viceroy Chicago Guest Reviews
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Christopher, Bryan, OH, visiting The Salt Shed Chicago Sat, 18 May 2024
Liked: Somerset was an awesome restaurant; suite was clean and comfortable; all the staff was great.
Disliked: Nothing.
Walter Thu, 24 April 2025
Superb
Katie Thu, 24 April 2025
Would recommend this hotel, the...
Liked: Decor, room size, staff, restaurant, weekend sweetie trolley.
Disliked: Cleanliness of our room could have been better.
Elizabeth Mon, 21 April 2025
The location is perfect with...
Liked: Perfect location for exploring downtown Chicago and Lincoln Park area. Great view from the room. Comfortable beds.
Disliked: Some amenities were not available during the week and some were out of season but we knew that prior to booking so not a problem.
Steven Sun, 20 April 2025
Superb
Behzad Sun, 20 April 2025
Superb
Naishad Wed, 16 April 2025
Exceptional
Liked: Amazing property.
Disliked: I liked everything.
Tracy Mon, 14 April 2025
Good
Liked: Special mention to Mark who is super friendly and helpful. Hotel is lovely and in a good location.
Disliked: I stayed here recently and gave the hotel ten stars but this time just wasnt the same. It looked as though the room hadn't been fully cleaned, the bathroom wasn't completely cleaned and one of the towels was really dirty which was a bad start to our stay.
David Mon, 14 April 2025
Nice hotel with some surprising...
Liked: The rooftop bar is excellent. And the ground floor restaurant is reliably pleasant. The location is superb.
Disliked: Housekeeping was hit or miss over an extended stay. Didn't seem to replenish everything each day. More annoying was the quality of bath towels provided in a top dollar room: pretty much gym quality and rough. When asked for replacements, there were more of the same. Easy fix! Upgrade to some nice towels, please.
Kendrick Sat, 5 April 2025
Great location
Liked: Love the location. Great staff.
Alexandria Wed, 2 April 2025
Not worth the price, but...
Liked: The room was nice and the decor was beautiful. The lobby was really cool and the rooftop pool will be nice in the summer. The guy who checked us in was really friendly and helpful.
Disliked: There was stuff under the bed, likely from a previous guest, so assuming the room wasn't cleaned thoroughly. The gym was small and sub par. There weren't any washcloths in the bathroom. We asked for a late checkout since checkout was at 12, they told us there was not availability, which was fine, but at 12:01, as we were leaving, someone from the staff was knocking on the door for us to leave. Very passive aggressive in my opinion.