Viana Hotel & Spa Guest Reviews
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|2.4 miles from Westbury centre|
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Nathaniel Fri, 14 May 2021
Theresa Fri, 14 May 2021
Toni Thu, 13 May 2021
Once was enough
Liked: Jared made the day!!!
Disliked: Pool was freezing. Dipped a foot in and had to leave. Had to ask for fresh towels but it was late at night. Jared to the rescue. Went upstairs to shower and realized we only had two hand towels and two wash cloths. Jared to the rescue. Coffee was not good.
Robert Wed, 12 May 2021
Disliked: The Bed.
Paul Wed, 12 May 2021
Rachel Sat, 8 May 2021
Liked: The WiFi was amazing! Bed feels like a cloud.
David Thu, 6 May 2021
Liked: Clean. Friendly. Breakfast was cheap and really nice. Better than continental for a few bucks it was worth it.
Disliked: Bed wasn?t very comfortable.
Bradley Tue, 4 May 2021
Nicole Mon, 3 May 2021
A gem in Westbury
Liked: 1. The rooms are an excellent size. The beds are so comfortable. The products that they include in the room for use are amazing quality and smell awesome. 2. The service. I asked for an extra blanket at 630am, they brought it up for me in less than 5 minutes. Room service was always fast and very tasty (please eat at Marco Polo if you can, you won?t regret it), and they made everything so easy for me - even when I extended my stay twice because I loved the property so much. 3. The people - I can?t say enough about the staff. Alicia is so sweet and sent a text about an hour after check in to make sure the room was to my liking. Kacey was always so fun and helpful every time I saw her, she almost got a 6th day out of me. If you happen to go to the bar and get Alex as a bartender, you just hit the jackpot - he?s great. And, if you get a massage, I?ve heard that the whole staff is amazing, but I know personally that Doris is small but VERY mighty. You?ll be in good hands with her. Overall, I?ll be back. A lot. It?s really a little gem in the corner of Westbury.
Disliked: The only small thing was that the room got kind of hot on warmer days (even with AC) and there?s no window access to cool it down. But that was a very small issue, almost forgettable next to all the good things.
Ray Wed, 28 April 2021
Both times I enjoyed the...
Liked: I asked for end of hall to make sure it was quiet, the clerk originally had me right at the elevator, I went back to try and change the room in no time I had what I initially requested
Disliked: They never have enough towels, 2nd time there and both times I had to ask for more; however it was taken care of almost immediately