Name: Venice V Hotel
Address: 5 Westminster Avenue, Venice, CA
Telephone: (888) 323-5826
Rating: 4.5

Horrible Experience

Disliked: At the hotel arrival, outside I had a weird encounter with a group of 3 young guys - who made weird sexual noises staring at me - it was super late at night and it smelled weed all around and I got scared and upset. Afterwards I did not like the room at all : interior looked like a teenager bedroom, horrible view on a parking lot - depressing - loud small fridge by the bed and a lighting design that does not feel comfortable at all. At the reception in the morning, I had to deal with two members of staff who had a very passive agressive attitude : they showed me a Cctv video of my arrival and explained me that I was basically a Liar ( yes they called me a liar in front of other client at the reception) and that I quote « I was an adult and I probably scared off these 3 innocents, that my perception of what happened was wrong and that I was the oppressor and not the victim.I left the place immediately and I got charge 2 nights… I think anybody working in hospitality will agree : An hotel should be a welcoming place - comfortable, safe and when you are treated by the staff with patience and compassion.I deeply regret what happened nobody at a hotel or human being should have to justify/ explain themselves if they feel uncomfortable, this was unacceptable.I am currently working on a complain with Booking and I will spread the word - I see already many bad reviews or similar comments regarding the area at night and the staff attitude.

Exceptional

Superb

Exceptional