Van der Valk Hotel Kasteel Terworm

An unforgettable moment - we...

Liked: We had a superb one-night stay. The location is outstanding, the dinner was superb,the amenities were excellent and. the staff were very helpful.
Disliked: Breakfast was good but was not worth the €25 per head we had to pay!

Fabulous atmosphere at this storybook...

Liked: Fabulous hotel in a lovely location. Gorgeous facilities and magical outdoor dining.

Excellent location.

Liked: Location was perfect and very good for relaxing after work.
Disliked: Restaurant is very limited in space. You have to reserve wel in time to get a spot

Great staff!

Liked: Great location and amazing facilities!

Exceptional

Exceptional

Poor

Disliked: Service was really bad. Women on reception did everything to ruin our good memories from being there. It’s all started at the hotel bar there we went to had some drinks. We asked for a bill but our waitress forget about it and after 15 minutes of waiting we went directly at bar and paid. And next morning during check out receptionist started accusing us of stealing. She didn’t believe us that we paid. This is anything but not the hospitality. And believe me she knew what she was doing with a big grin on her face. I was speechless. I tried to explain her that we pay directly at the bar and she kept saying “I will check this information with my colleagues”. And keep smiling like a creep. Very unprofessional. Ruin our good mood over 14 euros. Pathetic really.

Superb

Very charming place, great food

Liked: Wonderful location. Great dinner amd breakfast!