Exceptional

Very good

Nice place to stay for...

Liked: Great location if attending events at DPAC.
Disliked: Did not realize that the rooms open the the outside.

Amazing stay.

Liked: Location was amazing to enjoy restaurants in Durham. Parties in the hotel studio on 2 days of my stay.
Disliked: it was missing a microwave access to guests, for a late night snack.

Sublime Experience Desired? Stay at...

Liked: Location to our concert venue was perfect, in the next block. We parked the car Thurs and drove out Sat, without ever leaving downtown area. Took in restaurants, shops, even the 21c art museum just across the street. People everywhere were extraordinarily friendly. I thought that was a thing of the past!
Disliked: I didn't like having to pay $48 to park, and the whole validation process was confusing since I expected an attendant there.

We stayed for the location

Liked: There was no breakfast. We had to go to a nearby restaurant
Disliked: The TV was off to one side so it was awkward to watch

Fantastic Hotel!

Liked: I received a complimentary upgrade. Even though they normally don't have Keurig machines in the rooms, they did place one in my room upon request. Staff was very nice and helpful! Easy walk to DPAC. Pet-friendly.
Disliked: Issues with parking garage not taking my validation and no one answering the phone number posted. Had to call directly to get someone to come and manually let me out, which they did promptly.

Wonderful, will stay here again.

Liked: I picked the location because we were attending an event at DPAC. It was perfectly located to walk to restaurants and the event. We came back after the event and had a drink and appetizer and there was live music. The staff were nice and it is very convenient.
Disliked: No

Passable

Liked: Convenient to downtown Durham
Disliked: Poor customer service. Rooms were tiny and cold with no ability to adjust temperature. No coffee in room. I emailed in advance about parking and received no answer. It is $20 per day. A lousy overpriced hotel staffed by arrogant employees.