University Plaza Waterfront Hotel Guest Reviews
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Jonathan F, Fontana, visiting Adventist Health Arena
Enjoyed my stay. Beautiful hotel; customer service was excellent.
Disliked: None.
Claudia Thu, 17 July 2025
Exceptional
Liked: The hotel is very nice!
Hilda Sat, 12 July 2025
it was alright but best...
Liked: it was a nice place
Disliked: the price for a suite is too high for the rooms- not suite!Its two separated rooms (some would like the convenience) although the front door was broken held up w a nail- easily to kick in and get into both rooms if left open to enjoy w family..one w a sleeper couch & very old small TV and a desk. The other room is a regular King room.. mattresses need to be changed- lumpy for a King- it was like sleeping on the sofa bed mattress. Had to call engineering for toilet which took almost 3 hrs. out of our real 1day stay..
Dargan Thu, 10 July 2025
Exceptional
Dr Thu, 10 July 2025
Overall good stay
Liked: Location and overall cleanliness with good water front area
Disliked: Nothing as such
Anonymous Wed, 9 July 2025
Passable
Disliked: Bed was uncomfortable
Taylor Wed, 9 July 2025
Exceptional
Liked: Very great professional people. Don the maintenance man was also awesome
Evan Fri, 4 July 2025
Very poor
Disliked: Pre-arrival check in and especially the TEXT AND EMAIL at 8AM asking when I was going to check out — I don’t wish to be harassed in this way.
Patricia Thu, 3 July 2025
Bad
Liked: Clean, has bar, spacious, vibrant colors on the patio etc
Disliked: Rude management, doesn't accept all types of payment caused huge inconvenience for us.
Renee Mon, 30 June 2025
Exceptional
Gwendolyn Sun, 29 June 2025
Absolutely loved my stay!
Liked: Check in super easy. Did a pre check in on my phone and just showed I'd to get rm key. The staff was very friendly and attentive. Clean facilities, comfy bed and rm service was reasonable and quick. It is located on the water. It's all around very nice space and worth the price. I will be staying again!
Disliked: N/A