University Plaza Waterfront Hotel Guest Reviews
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Write a review
Jonathan F, Fontana, visiting Adventist Health Arena
Enjoyed my stay. Beautiful hotel; customer service was excellent.
Disliked: None.
Evan Fri, 4 July 2025
Very poor
Disliked: Pre-arrival check in and especially the TEXT AND EMAIL at 8AM asking when I was going to check out — I don’t wish to be harassed in this way.
Patricia Thu, 3 July 2025
Bad
Liked: Clean, has bar, spacious, vibrant colors on the patio etc
Disliked: Rude management, doesn't accept all types of payment caused huge inconvenience for us.
Renee Mon, 30 June 2025
Exceptional
Gwendolyn Sun, 29 June 2025
Absolutely loved my stay!
Liked: Check in super easy. Did a pre check in on my phone and just showed I'd to get rm key. The staff was very friendly and attentive. Clean facilities, comfy bed and rm service was reasonable and quick. It is located on the water. It's all around very nice space and worth the price. I will be staying again!
Disliked: N/A
Jennifer Sun, 29 June 2025
Very good
Anonymous Sat, 28 June 2025
The staff was awesome
Rafael Thu, 26 June 2025
Exceptional
Liked: Very comfortable
Disliked: Nothing
Christina Tue, 24 June 2025
Room felt like a motel...
Liked: The view… if I had one
Disliked: Room felt like renovates supply room Blinds / no curtains to prevent morning light
Mrs. Sun, 22 June 2025
Will be staying here again!
Liked: The room was decent size and the bathroom shower design was amazing, I loved that the room had a full size fridge and not just a mini fridge! I loved the amenities offered at the hotel, the pool tables were fun & the hot tub & pool were fun too, loved being about to sit outside and admire the gorgeous views on the city.
Disliked: The room wasn't as clean as it could have been their was hair in the bathroom sink and dirty q-tips on the floor when I checked in.
Carolyn Thu, 19 June 2025
Look above
Liked: All of the above location, cleanliness comfort
Disliked: I have one thing to say and it’s really not a complaint. It’s a suggestion. I stayed on the first floor, and I saw that the ice machine was on the second floor when I went up the elevator and I got off there was not a sign to be seen as to which way the ice machine was located. So I went to the right and I walked and walked then I came back to the beginning by the elevator doors and saw a staff member and asked her and she said oh it’s to the left. I wouldn’t have had to walk the entire second floor. Had there been a sign when you walk out of the elevator. Like I said, just a suggestion.