University Inn Guest Reviews
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Veronica C, Covina, California
Liked: Very comfortable bed and pillows.
Disliked: No shuttle to and from airport
Tuyethong Thu, 3 July 2025
Very good
Liked: The hotel’s location is good and nice parking. Good restaurants are just across the street.
Sofia Thu, 3 July 2025
Exceptional
Liked: It was beautiful. I was lucky enough to get here when the flowers were bloomed and the smell was just fantastic
Anonymous Tue, 1 July 2025
Disappointing
Liked: Location
Disliked: Manager cancelled reservation already paid for on 6/27/25.
Shawn Tue, 1 July 2025
Disappointing!
Liked: Clean
Disliked: Only one elevator running. Other elevator at the end of the hall. Breakfast was disappointing.
Kamen Thu, 26 June 2025
Passable
Liked: Location and pricing
Disliked: Doubt the cleaning is properly done- besides worn out carpeting, there was a dirty sock left under the curtains; there was large size splatter of tomato paste on the ceiling; dead bird on a balcony (well, the access to the balcony is restricted by the premise, but still the unpleasant view was there). After that not sure if I could feel comfortable of the cleaniness of the towels...
Keval Wed, 25 June 2025
Great experience.
Liked: Clean, enough parking and staff was so helpful.
Disliked: Carpet near my bed had stains and there was an odor. However, the rest everything was exc.
David Mon, 23 June 2025
Good
Karen Mon, 23 June 2025
Pleasant
Liked: Price
Disliked: Outdated, old.
Troy Sat, 21 June 2025
Horrible Front Desk Staff but...
Liked: Comfortable beds and facilities. Kitchen staff was wonderful!
Disliked: Front Desk Staff was HORRIBLE! I Am a disabled veteran and I asked for help with my luggage - they promised to come right away, but I waited over 45 minutes and NO ONE CAME! I had to struggle in pain to get my luggage downstairs. Their elevators were not working to cart my luggage around, and they had a sign on the elevator door that said to ask staff for kelp, but when I asked for help, NO ONE CAME TO HELP! The facilities were not even busy that day. When I went to the front desk, the front desk person was on their cell phone and looked annoyed when I asked to talk with them. Also, the check-in front desk person was on their cell phone when I checked in and they were ALSO annoyed when I wanted to talk to them - Horrible Front Desk Staff but WONDERFUL Kitchen Staff.
Gloria Fri, 20 June 2025
Very good