Location and value create a...

Liked: Hotel is literally across the street from Duke University Hospital - so perfect. Parking is easy It was fine for the purpose. In the era of heightened awareness re: cleanliness it had the assets of clean lines, no carpets, drapes, etc. So easy to wipe surfaces and feel that they were clean. Masks were well observed by staff.
Disliked: Anti-Covid 19 efforts were not proactive.

Exceptional

Exceptional

Liked: I loved everything about the property! I will stay again.
Disliked: That I wasn?t notified that the King room I reserved was no longer available and that I didn?t find out until check in but grateful they still were able to accommodate me .

Very good accommodations.

Liked: Check in was quick and courteous. The hotel is a great location for Duke hospital. The room was spacious and clean.
Disliked: Parking was a tiny bit of a challenge as some of the spaces were quite narrow. Continental breakfast was not offered due to COVID. Of course, that is no fault of the hotel.

Great location.

Liked: Because of covid19 . No breakfast was served...They provide coffee whenever you wanted it..Rooms very comfortable and clean.. They staff was the best, answered any questions that I might have had. Service with a smile.
Disliked: No breakfast bar...Bring your own food always call ahead, check with property for any questions.

Very good place to stay!!!

Exceptional

Pleasant

Liked: Short walk to hospital.
Disliked: Two star hotel. No coffee maker or amenities. Clean. Horrible pillows. Less expensive than others but still too much for quality.

What I needed in a...

Liked: Did not have breakfast. They do have a shuttle that will take you to anyplace in the medical center wherever your appointment is. They are very nice and get you where you need to go in plenty of time. Call them to come and get you they are there immediatly. Wonderful perk !!!