University Arms Autograph Collection Guest Reviews
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Graham Thu, 4 February 2021
A Grand Hotel in the...
Liked: This is a beautiful old hotel obviously recently refurbished. Very nice public areas and a very comfortable room.
Disliked: There are lots of staff running around doing things but no management to give them any direction. Hence you can wait twenty minutes to get someone's attention to get a drink in the bar, the same to get a menu in the restaurant; meanwhile half a dozen staff will have walked by you doing something else.
Michael Sun, 17 January 2021
James Sun, 10 January 2021
Anonymous Sun, 3 January 2021
Anonymous Sat, 2 January 2021
Liked: Excellent stay , comfortable and friendly staff.
Disliked: Baths in rooms would be nice
Karen Sat, 26 December 2020
Liked: The hotel is beautiful but it is not worth the cost.
Disliked: The service was poor
Phoebe Wed, 23 December 2020
Liked: Room 903 and margarita on reception both amazing
Darren Wed, 23 December 2020
Incredible luxury towel
Liked: The breakfast was incredible. The bed was absolutely massive and little touches like there was complimentary mince pies and sherry in the reception at all times
Disliked: There should have been 2 chairs in the room
Jean-philippe Mon, 21 December 2020
Very good stay overall but...
Disliked: The restaurant was very disappointing... It is really not what you would expect from an hotel like this. Really poor food quality... I am afraid your chef has only got the title but not the skills! It was no better than pub food...
Rebecca Sun, 20 December 2020