Nice short stay at a...

Liked: Nice modern resort next to Universal. Loved the huge resort pool with dozens of places to chill out and order drinks. Loved the water taxi to the Park. Hotel bars and restaurants were good. Loved the early access to the Universal Park that comes with the room. Ubered to this hotel from the airport.
Disliked: Lobby was a crowded and check-in seemed slow. Not sure if that's a normal situation at a popular resort like this one. Ice machine was broken on our floor. Hotel room hallways were quite dark. Room didn't have much of a view but we didn't stay there for the view.

Exceptional

Exceptional

Liked: Convenience to bring close to the park.
Disliked: Rooms need a bit of a revamp in certain areas. Looking a bit tired in places.

only for access to the...

Liked: the location and lay out
Disliked: too many non-functioning appliances ?. coffee maker; hair dryer.

worth it for express pass...

Liked: good location for the parks and the inclusion of the express pass is the major draw
Disliked: found the hotel itself pretty underwhelming for the cost of the hotel

Exceptional

Superb

Liked: Great Island Atmosphere, Friendly helpful staff.
Disliked: Food was pre-made, Poor quick food options

Great Location for Universal and...

Liked: Took the family for New Years Eve. We had a great time at the resort and enjoyed its proximity to the parks and definitely appreciated the Fast Passes that let us skip the lines at Universal. We highly recommend staying here. The price might be higher than normal hotels in the area BUT the two day use of Fast Passes will definitely offset the price (family of 4) when going to Universal!
Disliked: Nothing

The resort should not be...

Liked: Breakfast buffet very good. Location is very good. Landscape good
Disliked: Room is old and small for a upscale resort. Staff is very rude.