Hard Rock Hotel at Universal Orlando Guest Reviews
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Andrew Thu, 8 May 2025
Superb
Judith Mon, 5 May 2025
Very good
Disliked: There was so many wonderful things about staying at the property, but we had a full day of no water in our adjoining rooms so with six of us that meant no toilet flushing, no showering. It wasn’t the most ideal circumstance.
Cassidy Mon, 5 May 2025
Excellent, everything about it I...
Liked: Clean, comfortable and close to the parks. The museum c was great and the showcases from famous people around the hotel
Disliked: Nothing
Malcolm Thu, 1 May 2025
Great, would like to e...
Liked: Location, cleanliness, staff great
Disliked: More of a hard rock theme needed especially in the rooms. Our room was somewhat plain with very little hard rock theme
Ahmed Wed, 30 April 2025
Excellent Stay
Liked: Everything was perfect
Disliked: -
Callaghan Tue, 29 April 2025
Tired hotel. Very noisy. 3...
Liked: Staff were friendly enough. Audrey and Chance tried to resolve our issues around building work in the hotel and Paula was helpful in the front desk
Disliked: Building work above all 3 rooms throughout our stay. Not informed of this at check in. Very disappointing, especially as older members of our family stayed at the hotel, whilst younger members visited the park. Noise of music throughout the Hotel was overwhelming!!!! Difficult to have a conversation in any communal areas and by the pool. Stayed at this hotel 8 years ago and noise has significantly increased!!!! Also stayed at HR in New York 18months ago and never experienced this level of loud, constant booming music. Hotel looks very tired and dated and felt grubby in some areas. Won’t stay again
White Tue, 29 April 2025
Exceptional
Liked: LocationExpress passesBar area by poolFood
Disliked: Nothing
Elizabeth Tue, 29 April 2025
Disappointing
Liked: Location great but construction work we were not made aware of completely ruined our stay
Adam Mon, 28 April 2025
Exceptional
Linsey Sun, 27 April 2025
Exceptional