Good

Liked: food was lovely as were the rooms and pool area.
Disliked: Disappointed at lack of entertainment on an evening and children not able to go into the bar meant we had to sit in the reception area which was freezing.

Exceptional

Liked: Pool and location

Good

Fabulous

Liked: The location was ideal close to parks. The hotel was clean and staff friendly.
Disliked: The rooms were lackluster. For $500 plus per night and being the hard rock hotel I expected a little more bang for your buck. The room decor was mediocre at best. Could have been any chain hotel. The restaurants inside hotel expensive yet nothing out of the ordinary. For a rock n roll theme hotel with such a high price tag...it was just ok. Nice but nothing special.

Exceptional

Liked: Easy access to Universal Studios with complementary express pass. Great breakfast and dinner at The Kitchen.

Good

Liked: Rooms were very nice and comfortable.. staff was very helpful and kind.
Disliked: The pool area was dirty .. empty cups and food baskets laying around.. landscaping was run down ..

Hard Rock Rocks!!!!

Liked: The place is awesome, we booked this for the included fast passes at the 2 parks, it was a god send, we got on every ride and the fast pass was valid for the day we arrived and the day we left saving a fortune on gate prices (Normally $140 each per day). The rooms were spotless, we asked prior for a rollaway bed which was in the room when we arrived. Get there really early to take advantage of the fast passes, they call you or email you to let you know when your room is ready.
Disliked: Ordered with Booking . Com as you don't have to pay straight away!!! Our money WAS taken straight away and left my bank really low and caused me to miss a bill payment, not good that.

Good location

Liked: Comfort and location
Disliked: Breakfast

Great stay

Liked: All of it.
Disliked: Nothing.