Superb

Liked: So close to universal! Super easy to walk!
Disliked: Thought it was all great!

Good hotel, great location and...

Liked: Location is great, fast pass access, great pool area,
Disliked: Las Vegas style check in queues. Overcharged our room and didn’t follow up when promised. Felt like they didn’t care.Room not ready on time.

Had a great experience

Liked: Clean and close proximity to parks
Disliked: Expensive

Pleasant

Very good

Liked: Didn’t have breakfast
Disliked: Room was a little tired.

Amazing as always

Liked: We was placed on the first floor this visit. It was great and accessible to everything The rooms are very spacious and light also very quiet
Disliked: N/A

Fun, friendly and safe environment!

Liked: The convenience to walk to Universal Parks. And Hoover, bartender at the Beach Bar, is why we choose Hard Rock versus other on-site hotels.
Disliked: We were disappointed that Hoover only works 2 days per week now. But we are happy he is able to spend more time with his family.

Very good

Exceptional