Superb

Brilliant Stay with only a...

Liked: The size of the room was perfect and the pool facilities and transport to Universal were brilliant.
Disliked: Housekeeping weren?t very good at cleaning the room. On one day they only made two of the three beds in the room and didn?t bother emptying the trash. Also the walls are very thin so if there is someone loud above or next to you it can be very annoying especially in the morning.

Exceptional

Superb

great value for money but...

Liked: great location within a stones throw of Universal. free shuttle service is excellent and reliable. Staff at the Universal services desk are amazing. price point was unbeatable.
Disliked: We stayed for 9 nights and the rooms wasn?t cleaned. at check in I was advised there would only be a light service but honestly, it?s not good enough. Half way through the trip the room was dirty and only got worse.

great value, comfortable rooms, friendly...

Liked: the resort is very clean and is in an excellent location in regards to I-4 and Orlando. the facility is nice, up to date. pool area is large with plenty of room. the resort is overall beautiful. Karly, the front desk receptionist, was super nice and brought us a luggage cart & made sure our party had all the amenities we needed. the food at the restaurant was cooked fresh and very good.
Disliked: the resort is far from the parks. the resort restaurant is cafeteria style and has no structure as far as ordering. some people were confused where to order food.

loved it, very relaxing

Liked: pretty much everything.. nice pool, cafeteria is open until late and pretty good. very clean and upbeat decor. great staff.
Disliked: no 2 bathroom suites

Exceptional

Very good

Liked: water view was great, easy shuttle to the park and comfortable beds. The staff was incredibly helpful and friendly.
Disliked: Expensive, which is to be expected at a theme park hotel. Lack of hot water-we had to start the water 30 minutes prior to taking a shower so that it would get warm.