Universal's Endless Summer Resort - Dockside Inn and Suites

Staff well trained and friendly....

Liked: We liked the access to Universal, the room was clean and comfortable; the pool was beautiful. A variety of food is available on the property in a huge but efficient cafeteria.
Disliked: Check in involved a very long line. We got around it by checking our bags at luggage and checking in later in the day. The lack of help getting a luggage trolly… when my 79 year old physically disabled husband requested one, he was told to go look on the other floors for one. When my granddaughters went to the arcade, they invested $8 on a playing card and then found out they needed to put in $12 more to even start using the card. No refund and, when I told the “text concierge,” I was not offered a refund. $8 is not a lot for the hotel to lose but it is for children who used their own money.

Very good

Liked: Location
Disliked: Replace the keys to all

My family really enjoyed the...

Liked: Everything

A great value hotel if...

Liked: Convenient and excellent value for money if visiting the Universal Parks. Great shuttle service to and from parks, easy to use and regular. Early entry to parks. Lots of food options (although not the cheapest) in the hotel. Great pool.
Disliked: Very busy. Expensive pool bar.

Exceptional

Fun Place

Liked: Location
Disliked: N/A

Great spot for large family...

Liked: Busses are convenient to uni
Disliked: Parking lot needs more parking spaces

Great stay for us for...

Liked: Big rooms
Disliked: Staff isn’t super nice

Very clean, nice hotel, kids...

Liked: The pool is excellent for kids, even for those who aren’t strong swimmers since it doesn’t get too deep. The rooms were clean. The bus to and from the park and early access was awesome.
Disliked: We could easily hear our neighbors late at night when they got back to their room and early in the morning when they woke up