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Union Hotel

eee - 0745 127 3975
Union Hotel, Union Hotel Chapel Street Penzance, Penzance -0745 127 3975
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3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (1048 Ratings)
< 0.1 miles Acorn Arts Centre Penzance
t2 mins walking
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
The Union Hotel is in the center of Penzance. A 5-minute walk from the sea the 17th-century building houses Hamilton's Restaurant and also Nelson's Bar where there is free WiFi. Rooms at The Union Hotel retain their traditional style many have excellent sea views of Mount's Bay and most are en suite. All are centrally heated and have a TV a radio and tea and coffee facilities. A full English breakfast is served in the theater bar visited by Charles Dickens when he stayed at the hotel. The restaurant serves homemade dishes using produce from the local area. Guests can enjoy live music at the weekends in the on-site bar. Penzance has an array of restaurants offering Cornish cuisine as well as globally influenced menus. The town's cinema and theater are a 2-minute walk from the hotel with a selection of bars and coffee shops even closer.

Check-in time: 14:30   Check-out time: 10:30
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Bar
` Packed lunches
` Heating
` Shared lounge/TV area
` Evening entertainment
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Live entertainment
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Outdoor furniture
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available

Union Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

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3

Pleasant - 3.0 out of 5

Bkwong06 Fri, 1 August 2025

Pleasant

Liked: Breakfast was very good and the member of staff was so capable of managing our requests. The pub was a comfortable place to enjoy drinks and chat. I especially enjoyed the calls of birds outside at night, which brought me a unique experience.
Disliked: The Wi-Fi was very weak in my room, presumably due to the location.

2.5

Fair - 2.5 out of 5

Colin Thu, 31 July 2025

Passable

3

Pleasant - 3.0 out of 5

Julie Thu, 31 July 2025

Pleasant and good character

Liked: It had character
Disliked: It lacked tlc and decor could be better Just light touches peeling wall paper Very noisey in street at front and had to keep window open as hot. Maybe as the high street was closed and it was busier

2.5

Fair - 2.5 out of 5

Anne Thu, 31 July 2025

Ok

Liked: Bar staff
Disliked: Ordered takeaway breakfast - no sign of it Bathroom - scary toilet brush

1

Poor - 1.0 out of 5

Sarah Thu, 31 July 2025

Very poor

1.5

Poor - 1.5 out of 5

John Tue, 29 July 2025

Very frustrating and disappointing

Liked: The location and public spaces
Disliked: The bedroom was unclean and in a terrible condition.

4

Very Good - 4.0 out of 5

Caroline Mon, 28 July 2025

Convenient Freindly Unique!

Liked: Staff both in the bar/ breakfast room and housekeeping very friendly and helpful. Actual hotel decor very quirky retro and individual which I liked better then the blandness of hotel chains. Would stay there again.
Disliked: Would have been good if the bedroom windows could open to let in fresh air. Hooks on bathroom doors would be useful.

4

Very Good - 4.0 out of 5

David Mon, 28 July 2025

Nice traditional hotel

3.5

Good - 3.5 out of 5

Linda Mon, 28 July 2025

We all enjoyed our weekend

Liked: Beds comfortable but not nice pillows to flat the staff we’re brilliant very friendly nothing to much trouble and nice to be able to sit outside.
Disliked: Breakfast was warm hard eggs all overcooked Broken toaster only 2sides worked and took along time .Only other thing was stairs shame there wasn’t a lift

3.5

Good - 3.5 out of 5

David Mon, 28 July 2025

I had a great stay...

Liked: It wasn't fair on the staff really, trying to look after scuba divers - we had a very early ferry and the festival was in full swing so it wasn't the quietest overnight (no fault of the hotel!). I was offered a bacon roll and coffee at 06.30 if I couldn't get to breakfast which was really kind. I had to leave at 05.00 so couldn't take them up on it but it was really good to be asked. Room was nice and in keeping with the nature of the hotel.

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Union Hotel Union Hotel Chapel Street Penzance, Penzance