Umbral Curio Collection by Hilton

Good

Liked: The location was a cohort ride from the airport and the suite we booked was one floor below the rooftop restaurant and bar which was nice. The entrance has heavy doors which makes you feel safe and the location was very walkable.
Disliked: The pool photo is very misleading as it is not a very large pool area designed for poolside lounging which was the entire reason we booked this hotel. We ended up not using the pool at all. The a/c although working was not working great so the room felt very warm. We had a group of three so had to use the couch sofa which was not very comfortable. There is a lot of street noise at night which can make it hard to fall asleep.

Exceptional

A good option for a...

Liked: Good location when visiting the Centro Histórico, if you venture beyond the centro traffic can be a problem. Comfortable room, great bath and shower, and very good breakfast provided. Service throughout the property was excellent.

A pleasant stay with friendly,...

Liked: We really enjoyed our stay! The staff was very nice and attentive. The rooms were spacious with real, cozy European-style blankets. Water pressure in shower was great (very important for ladies with long hair 😊). The location is perfect—just a short walk to the main square in Mexico City.
Disliked: What I didn’t like as much was that it was a bit noisy—we woke up around 4 a.m. hearing our neighbors shower for about 30 minutes. Also, in some parts of the room, the wall paint wasn’t applied very well, which didn’t look great. And there were visible streaks on the floors from cleaning or mopping.

I will give you a...

Liked: We liked the hotel and the staff a the Hotel. We loved the staff and restaurant on the ground level.The Staff and restaurants on the top floor were terrible. Disappointing as we went to the pool eveyday.
Disliked: Every single time we wanted a drink at the pool we needed to get up and go tell the restaurant staff that we wanted to order something. We had to ask for dirty dishes by the pool to be taken away.

Superb

Good

Liked: Nice room
Disliked: City centre is not so great place for exploring the city, honestly. Everything is ok, but it not a wow you expecting from photos and very dark everywhere

Great stay - super staff...

Liked: The building is surprising and has been beautifully renovated
Disliked: The location is nice but is maybe missing bars and restaurants but great to feel the local vibe

Good architecture but that's pretty...

Liked: Hotel staircase and elevators are beautiful, original and well preserved. It's an old office building repurposed to be a hotel. Staff at the front desk was very friendly and helped us a lot with the baggage. Location is convenient to explore the east and central parts of the city.
Disliked: The walls are very thin and you can hear the TV from the rooms next door. Because of the open space layout and no separation between the terrace lounge and the rooms, all the noise (blenders, etc.) and music from the restaurant located on the terrace get to the rooms. Also, dining options at this hotel are subpar and not what you would expect for this price. I ordered room service once and the quality of the dish was just sad. The rooms are a bit dated, our door key card chip fell off during our stay and wasn't replaced by the hotel. The hotel has a stunning architecture but that's pretty much it.