Tuscan Springs Hotel & Spa

Horrible

Liked: May be the pool
Disliked: It’s was old bedroom was small and old bed bathroom very small and old The room smells like sweat old so the mattress and pillows All the outside chair where dirty and stained Kichen where they have breakfast The coffee cups had termites drops on top some glass where dusty

Really magical stay. If I...

Liked: When you’re at Tuscan Springs, it feels like you’re in Tuscany, Italy. The rooms are not very big, although one of our rooms had a patio, which really was wonderful. The hot tubs and mineral pools were exceptional. The breakfast was really good, and Camellia is absolutely fantastic. We would definitely go back. Also, very convenient location to Joshua tree, Palm Springs, Palm Desert. Really a wonderful place to stay.
Disliked: That we didn’t have more time to stay there

Please stay away!

Liked: Upon arrival, we were shocked to view the overall condition of the property. It was rundown, dirty and completely unkept. The reception area was so dark and after having seen the rest of the property we understood why. Our room was also very dark, poorly lit but appeared to be clean (as well as the bathroom). We were provided with 2 Spa towels which were very thin and threadbare.The robes that were provided had to be from Roman times. We were booked for 3 nights, non-refundable, but after one night on an uncomfortable bed, we had had enough. I approached the owner to advise her of the issues and that we were checking out. When I explained why, she listened, but I could tell from her body language that she didn’t care. I inquired if a partial refund was possible, but she stated that since we booked through a third party(Booking.com),she could not do so. That was a convenient excuse as she gets her money, less commission, and she could have done something. We took the loss and went to a hotel. This facility has been under this ownership for 31 years and it’s obvious that little has been spent on maintenance and improvements. Perhaps Booking.com can intercede and refund a portion of our money?…please respond.

Superb

Liked: The location is simply beautiful!

Great hotel.

Liked: Great hotel. Very nice and comfortable. Beautiful oasis in the desert with mineral water pools. Nice breakfast.

Great Comfotable Oasis

Liked: This hotel spa was a hidden gem. Both Hot and cold thermal springs. Hotel has a long history from the 50’s and the new owners have created an Oasis in Desert Hot Springs.Very nice self serve Breakfast included and rooms were quiet and comfortable. Will definitely stay here again.

An absolute gem, I can’t...

Liked: I absolutely loved this gem of a hotel! The pools were so nice, especially on a warm day. It was very quiet at the property for the entirety of my 4 night stay. I could not hear a single noise while I was in my room, which I feel like is rare for hotels. My room was spotless. The free breakfast was quite nice, although it starts late (0830) so I wasn’t able to enjoy it most days as I was up early for trail running every morning. I would absolutely stay here again and could not recommend it more!
Disliked: There is not much to walk to around the hotel. I had a car so it was fine (there are grocery stores and some restaurants within 5 min), but just be aware it’s not in a walkable neighborhood!

Just Fantastic nice and quiet...

Liked: It just Gorgeous so glad we stayed here Wonderful massages, hot stones Pools are top notch Staff is amazing
Disliked: Breakfasts were waffles and hard boiled eggs eggs good but could do better. shampoos and soaps should be higher quality

Our favorite place in Palm...

Liked: I love everything about this place. The gardens, the pools, the coffee — it’s all relaxing and fantastic.