Turtle Cay by Diamond Resorts Guest Reviews
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|1.4 miles from Virginia Beach centre|
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Salvatore, Moseley, visiting 5th Street Beach Fri, 10 June 2016
Andrew M, Virginia Beach Sat, 11 June 2011
Fantastic stay. Great rooms that make you feel like they care. Staff is fantastic and very helpful. I felt like a king. My son loved it as well and it creating a great memory for him. A fantastic stay. I will definitely be back.
Liked: Great courtyard of pools, peace and quiet.
James Sat, 15 May 2021
The off season is very...
Disliked: The staff were very loud and nosey and the guests were loud and unruly. There was no peace and quiet.
Christopher Sat, 15 May 2021
Rena Sat, 15 May 2021
Kayla Sat, 15 May 2021
Christopher Fri, 14 May 2021
Liked: The room was nice , pools were nice close enough to the beach
Disliked: The phone did not work, AC in the room did not work properly. The refrigerator was disgusting and not clean, the vent in the bathroom definitely was not up to par. We were accused of sneaking extra people in our room because we asked for extra blankets and towels . We called multiple times about teenagers running down the halls screaming yelling trying to open our door knocking on our door and no one did a thing about it even though we were expressly told we would be kicked out or pay hotel if we violated noise complaints at the time of check in . This went on until 12 am in the morning started at about 6pm .
Cierra Fri, 14 May 2021
Barbara Fri, 14 May 2021
It was perfect!!
Liked: We loved everything. The beds were very comfortable, everything was very clean as well. The pools were great and the kids loved them! Like I said we were all very pleased and loved it and didn't want to leave when the time came!
Disliked: Only issue we had was 1 toilet kept stopping up, maintenance came a couple of times but not the last night when we called. But with 2 other toilets we were okay.
Gil Fri, 14 May 2021
Liked: How close it was to the boardwalk
Disliked: There was only one elevator for the whole resort. It made things very complicated trying to go to and from our room
Aileshia Thu, 13 May 2021
Liked: Room was amazing! Felt like being at home. It was cooler temperatures when we went so the fireplace was a hit.
Disliked: Stay was pricey!
Makeda Thu, 13 May 2021
Very strange stay, unhappy.
Liked: I enjoyed the location, the property was overall was clean.
Disliked: A used CONDOM LEFT BEHIND From the last Guest. I found a condom and wrapper under the sheets in the right side bed. Which means someone entered and used the room or house keeping didn?t change the sheets. A male worker came to the door to confirm check out, I said to him I?m getting dressed and will be walking out the door in 4 mins, he continued to try and open the door using his key. Thank God I had the extra security lock on the door. He continued to try to force his way in the room. On top of that the website stated I will have a beach view, NO BEACH VIEW AT THE PROPERTY.