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Turtle Beach Resort eeee - +61-8-6118-7273
Turtle Beach Resort, 2346 Gold Coast Highway Mermaid Beach, Gold Coast -+61-8-6118-7273
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BOOK ONLINE OR CALL - +61-8-6118-7273
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2197 Ratings)
3.6 miles from Gold Coast centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast this tropical resort offers self-contained apartments with free WiFi flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool try the pool slide or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks The Star Casino Broadbeach Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids with fun activities including video games party theme nights and movie screenings. Splash Zone Water Park is also on-site and includes water slides toddler slides a dumping bucket water cannons and a range of other water activities.

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
x
Free Breakfast
A
Business Center
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` Coffee shop
` Children's playground
` BBQ facilities
` Heating
` Fax/photocopying
` Mini golf
` Snack bar
` Shared lounge/TV area
` Water park
` On-site parking
` kids club
` outdoor pool
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Game Room
` Heated pool
` Picnic Area
` Restaurant(s)
` Sun Deck
` Non-Smoking Rooms Available
` Public transport tickets
` Wine/champagne
` Outdoor furniture
` Kids' pool
` Sun loungers or beach chairs
` Movie nights
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Grocery delivery
` Food delivery
` Electronic room key
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa/sauna
` Tennis court & equipment
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available
` Airport shuttle (charges may apply)
` Indoor parking (charges may apply)
` Shuttle service (charges may apply)

Turtle Beach Resort Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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4

Very Good - 4.0 out of 5

Cyan Mon, 25 March 2024

Very good and family friendly...

Liked: Very good and simple.
Disliked: Stairs as I had a pram but still worked around it.

1.5

Poor - 1.5 out of 5

Creed Sun, 24 March 2024

Was ok, wish it was...

Liked: We liked the location, water parks/pools.
Disliked: The bed was extremely uncomfortable. The lounge was extremely uncomfortable.The lounge was dirty & stunk! The carpets were dirty, I had to buy a pair of slippers to walk around inside because my feet were getting so dirty!! We had German cockroaches in our Villa.

3.5

Good - 3.5 out of 5

Isabel Sun, 24 March 2024

Good

Liked: How open the rooms were
Disliked: How everything was in all different area

0.5

Poor - 0.5 out of 5

Mat Sun, 24 March 2024

Dated resort with a erroneous...

Liked: Pools and water park were the only positive (despite one of them being closed for retiling, which they didn't tell us before booking).
Disliked: Rooms are extremely dated having undergone a recent and very cheap renovation (website pictures looks much nicer than reality): Cabinetry that was improperly installed so doors fell off, Venetian blinds installed with no clearance so they jammed with sliding doors, floating flooring that was stuck down instead of floating, patchy painting throughout, blinds cords which either hadn't been attached to blinds or secured to wall: take your pick.Our first allocated room had black mould in the air con (system needs replacing as it looks 20y old with the rest of the room "renovated") so we had to change rooms. Second room had giant cockroaches coming out from under the improperly installed flooring.Felt very expensive for being so dated, on top of them trying to incrementally charge you for each additional thing. Management need to shift from being penny wise and pound foolish.

4

Very Good - 4.0 out of 5

Scarrott Sat, 23 March 2024

Very good

Liked: Serenity
Disliked: Photos on this site were old and outdated so was a little disappointed at a couple things were no longer there that were advertised.

4.5

Wonderful - 4.5 out of 5

Tracy Sat, 23 March 2024

Superb

Liked: Awesome resort for kids, heaps for them to do

2.5

Fair - 2.5 out of 5

Bird Sat, 23 March 2024

Passable

4.5

Wonderful - 4.5 out of 5

Fiona Fri, 22 March 2024

Superb

4

Very Good - 4.0 out of 5

Kylie Thu, 21 March 2024

Very good

Liked: Staff were all very friendly. The young kids loved the pools. The Cafe was great, made for a relaxing after noon sitting beside the splash zone.
Disliked: There was no information in the rooms. Nothing about the TV's, bins, local attractions. That info would have been beneficial.I called a week prior to arriving to check that the pools were open only to find out when we arrived that the kids pool was closed. It was OK as there was other pools but the misinformation was dissapointing.

3.5

Good - 3.5 out of 5

Adam Thu, 21 March 2024

Good

Liked: Room was a good size. Plenty of room for the family. Pools and waterpark were a great feature. Parking was easy
Disliked: Navigating the outside area to get to the pools etc. was a bit tedious. Tvs were very outdated and hardly worked. Washing machine in our room didn't work and left stains in clothes. Getting luggage up and down the stairs on arrival and departure was a slog.

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Turtle Beach Resort 2346 Gold Coast Highway Mermaid Beach, Gold Coast