Good

Beautiful Loft Suite

Liked: Great renovations in these suites! I like the wood accents and simple, clean design of window coverings, light fixtures and hardware! There was a smell of smoke in our room when we arrived, presumably from the fireplace, but that added to the mountain rustic retreat feel! Comfortable beds and most of the kitchen supplies we needed. Loved the views from the windows. Pool is small, but other than that, enjoyed every bit of our time here!

Great views!

Liked: This hotel is a great value and they've renovated all the rooms recently, which is an added bonus. They provide everything you need and even a wood burning fireplace to warm your room. There is also a sauna and laundry rooms under one of the hotel room blocks.
Disliked: Previously we stayed in an individual mountain cottage and loved the experience, as you really had no neighbors. This time we were placed in the hotel rooms, within a larger block of rooms. The trouble with this is that when someone else turns on their fire and doesn't ventilate it properly, it goes into your room and throughout all the halls. So all your clothes, the bed sheets, and everything else ends up smelling like wood smoke. We arrived late and went to sleep immediately and only later realized that the chimney vent had been left open in our fireplace, so perhaps that is how it was getting into our room. It was really hard to breath and we have to open some windows to ventilate the room. Next time for sure we'll be reserving a stand alone cabin so we don't have to worry about the smoke issue. Also, it would be great if they provided paper towels.

Pleasant

Banff ski holiday

Disliked: Nothing. Loved it. Would love to come back. A lot better value than whistler.

Good

Exceptional

Pleasant

Liked: Room was nice just not bed location due to noise.
Disliked: Are room was right by a hallway door. Paper thin walls people constantly going in and out. Really hard to sleep. No parking by our room and slippery driveway.

Superb

Liked: Staff were fabulous. Immediately addressed any issue we were having (ie heating and keys)