Trump International Hotel And Tower New York

Exceptional

Luxury NY stay overlooking Central...

Liked: Have stayed many times before and it is nice to see familiar faces when you check in , feel like coming home Nothing is ever too much trouble , they are always cleaning the hotel and room It was 100degrees on our visit and it was refreshing to come back and use the pool in the spa We also like the shops just across the street at Columbus circle , especially Wholefoods where we can get fresh food At any time of the year it is relaxing to be able to cross the street and go for a walk in Central Park The in room safe is extra large so can put all personal effects in
Disliked: No Problems I spend about 2 months in the US every year , and have noticed many properties have let their standards slip, whether by deliberate cost cutting or the challenge of staffing I can honestly say that the standard of the Trump NY remains exceptional

Highly recommended !

Liked: One of very, very few hotels in New York that actually keep the standard of the 5 star hotel. Very professional staff, very clean rooms, tea and coffee facilities in the room (rare in other 5 stars hotel in NYC), evening turn down service (almost non existent in other 5 star hotels in NYC). Very good gym facilities. And of course amazing location.
Disliked: Nothing.

Great location, amazing staff. Cannot...

Liked: Very frendly staff and amazing location.
Disliked: Room was a bit noise (presumably due to ongoing renovation) and some of the towels and bed linens we received were dirty.

Exceptional

Good

Liked: Front desk staff were very helpful in accommodating some changes we made during our stay.
Disliked: Awful breakfast - awful service, extremely slow wait time, had to call the waiter 3 times, order came slow and hastily made. Booked the stay for my parents and felt so embarrassed when they told me of their experience. Emailed to give them feedback and heard absolutely crickets back from them. Can't believe this is Jean-Georges. Appalling.

Exceptional

Liked: The service, amenities and location are just superb. Everything works. Of all my hotels in Manhattan this is by far my favourite.

Exceptional

The best place to stay...

Liked: quality of service, friendly staff.
Disliked: sometimes noisy