Superb

Superb

Liked: All the staff was friendly and welcoming. The gentleman who checked us in definitely set the friendly and welcoming tone.

Superb

Great place—will visit again!

Liked: Clean, staff friendly (this time)
Disliked: Had either a drunk or a special needs person yelling next door for at least 4 hours in the middle of the night—not hotel’s fault but it was awful.

Exceptional

Liked: Clean, staff was great, the bed was comfortable and good selection at breakfast.
Disliked: No

The stay was disappointing. Good...

Liked: The location of this hotel is perfect for a town the size of Warsaw.
Disliked: Late night employee was beyond unfriendly and has an attitude problem. It's sad when you check in at night after a 16 hour road trip and the employee makes it feel as if you're inconveniencing him to do his job. I wish I could say this was a one time issue but it was a daily issue with him. The hospitality industry probably isn't the right choice for him. He also reeked of marijuana and so did a lot of the rooms and hallways. The room felt dirty and not cleaned properly before check in, the floor felt sticky and gross. The TV in the room was not user friendly and didn't function properly which was extremely frustrating. Housekeeping skipped my room all week long so during a 5 night stay I never once got clean sheets or new towels. Completely unacceptable. I should have complained to the staff about the conditions but I honestly didn't trust them to do the right thing or make it right.

Superb

Superb

Liked: Location was great
Disliked: Could improve on firmer pillows