Tru By Hilton Syracuse North Airport Area NY

When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Short stay on our way....

Liked: Location
Disliked: Noise!

Superb

Superb

Liked: Beds were really comfortable, room was quiet / didn’t hear anything from outside our room.
Disliked: I wasn’t impressed with the breakfast selections, but I’m a picky eater.

Very good experience, staff was...

Liked: Location was perfect just off I-85. Breakfast had a good selection, food was warm. The room was clean, lots of towels. I liked the soap and shampoo dispensers.
Disliked: I would have liked a microwave in the room.

Nice facilities, great staff! Beds...

Very convenient location off the...

Liked: Very clean and friendly staffs!

Pleasant

Superb

As expected for my stay

Liked: As expected for a standard travellers mourring breakfast, rooms were modern and very clean.
Disliked: Bed was comfortable but the sheets had too much polyester in them and I was sweating during my sleep. It could be me but the covering could have been made of a more comfortable material.