Tru By Hilton Syracuse North Airport Area NY

When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Exceptional

Passable

Exceptional

It was very peaceful and...

Liked: It was just thew decor was so nice
Disliked: nothing

Very good

Liked: Staff was friendly and accommodating
Disliked: Wasn't comfortable. No water or coffee in the room. Room had minimum blankets and no comfortable chair

Superb

Superb

Exceptional

Although was unfortunate visit Hospitality...

Liked: Convenient to Airport