When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

It was a clean and...

Liked: The breakfast and staff were great!
Disliked: The comforters on the bed were scratchy, but the beds themselves were comfy.

Superb

It was a really wonderful...

Liked: Great location, wonderful staff, great breakfast, and very comfortable room/bed.
Disliked: Not enough parking and the room was much smaller than expected. No closet.

Exceptional

Hotel was okay

Liked: Location and hotel very quiet. Clean hotel and rooms. Beds are comfortable.
Disliked: Arrived early 1pm. I understood the hotel was still in cleaning process for rooms. I asked the front desk, for extra pillows and blankets. Went to room decided to leave for lunch gone an hour and half. Nothing. Got ready for a concert near by. Reminded the front desk room number and what we wanted. Came back to hotel at midnight nothing gone for five hours nothing. When leaving they asked how was your stay didn't get pillows or blankets was questioned did you ask for them replied with yes twice.

overall a great choice with...

Liked: the breakfast was awesome! appreciated the hard boiled eggs. coffee was really really strong. overall, the place was very clean and nicely designed. the beds were comfortable and shower was good. the gym also had a nice mix of equipment.
Disliked: the staff was pretty meh about being at work, but could have just been an off-day.

Very good

Very good

Good

Liked: Nice but expensive