Tru By Hilton Sumter

Unacceptable for a Hilton.

Liked: The room was clean. Easy to get in and out.
Disliked: Beds were horrible. Platforms with wood trim to bang your legs on. Flimsy mattress that didn't fit the bed frame. Cheap plastic drawers. Very small room with a window shade that was lopsided. And in the middle of the night the TV light up a bright orange with a welcome Thomas. Woke us from a sound sleep. The coffee at breakfast was undrinkable. A very substandard Hilton. Would not stay here again.

Bad

Disliked: All plumbing fixtures were loose, with no water pressure in the sink. Lighting in room was terrible. Breakfast food was tasteless Over priced for the area Hotel took advantage with pricing during a busy weekend

Good

Exceptional

Exceptional

The place was not clean....

Liked: Ok

Good

Never Again

Liked: Location was close to Venue we were visiting
Disliked: Ants in bed and all in room Got in our belongings Bed was hard as a brck.i showed front desk a video of the ants crawling he said sorry unapologetically..We won't ever stay here again

Exceptional

Liked: Great experience, great staff, clean and comfortable room.