Tru By Hilton Sterling Heights Detroit

Very good

Good

Very good

Ok for just sleeping

Liked: Location
Disliked: The bathroom mirror with light didn’t work. The light above the mirror didn’t work so the bathroom had bad lighting to get ready in. The tv remote didn’t work. The walls were scuffed badly. Looked like chair with desk top attachment wasn’t cleaned. Edged of furniture were peeling. Hallways could be vacuumed better

Superb

Overall nice stay

Liked: The employees are very kind and welcoming. Clean and well kept facilities. The rooms have a lot of outlets, counters, tables, hooks in the bathroom, there's a place for all of your stuff. Safe location. Parking lot is convenient and easy to get to. Lobby has a bunch of snacks and amenities if you forgot something. Full gym area, nice pool table, lots of seating for the breakfast, nice pool room. Bed is stiff but surprisingly comfortable.
Disliked: The walls are paper thin. You can hear the bed creaking in the next room, people walking down the hallways, others tvs. The room ac is on eco mode and cannot be changed from that so it turns on and off throughout the night, and as a fan sleeper, I woke up everytime it shut off. The doors don't lock/latch correctly. The first room we were put it, 208, the door didn't latch closed and you could just push it open. Only way you can make it latch was to lift the entire door up. The employees were very kind and helpful with this and helped us move to a different room. We got moved to 211, which the door latches fine but won't lock with the deadbolt unless you lift the door. The blanket on the bed is paper thin and a weird material, feels like a curtain more than a blanket.

I am not going to...

Liked: Great location and very good breakfast and the lobby is very nice and good organized
Disliked: The hallways and rooms floor are always dirty and the elevator floor always wet from people that used the pool and also always bad smell in the elevator.The room service are very bad its every other day but they didn't change the pillow covers and they didn't clean the floor and also they didn't refill the hand soap , also they put only 1 bathroom tissue and then all these we have to call so they bring refill.

Exceptional

Liked: Very clean and comfy
Disliked: Nothing

Very good