Tru By Hilton Springfield Downtown Guest Reviews
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|0.9 miles from Springfield centre|
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Marilyn Mon, 1 August 2022
I was disappointed in the...
Liked: We did not eat breakfast. However it looked very good from what I could tell. The location was ok.
Disliked: Staff was not friendly or helpful at all. I was handed a key to the room and then was left on my own to discover the room number as well as to where the elevators were located. They acted like it was a bother to check us in as well as check us out. Plus they acted as if paying cash was totally unheard of. The room was very clean. However, I have stayed in rooms as nice as this one for much less money.
Aneta Mon, 1 August 2022
Liked: comfortable and spacious
Disliked: very loud neighbours playing music and tv till 4 am.
Stacy Fri, 29 July 2022
Nice clean hotel with great...
Liked: Staff was great, hotel was clean. Liked that they had a pool table and games to play and a well stocked snack bar.
Disliked: Breakfast was just average.
Keith Sun, 24 July 2022
Katie Sat, 23 July 2022
Liked: Clean. Free breakfast.
Disliked: Terrible mattress. Did not sleep. Exhausted the next day. Noisy hallways at night. No pastries at breakfast.
Maria Wed, 20 July 2022
Very Happy with our stay.
Ronald Fri, 15 July 2022
Very cleanly and modern, with...
Liked: Breakfast was excellent. The staff was very friendly and helpful.
Disliked: The hotel was difficult to find. I realize you can't change its location, but a better set of directions is needed.
Robin Thu, 14 July 2022
it was great
Liked: the shower was great
Disliked: everything was fine
Michael Tue, 12 July 2022
Graham Mon, 11 July 2022
met our purpose
Liked: easy to navigate, clean rooms and helpful and friendly receptionist