Tru by Hilton Smyrna Nashville TN Guest Reviews
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Anonymous Thu, 5 June 2025
Exceptional
Teresa Thu, 5 June 2025
Very good
Liked: It was nice. I was only there a short time over night. Didn’t get to enjoy the facilities
Disliked: Not sure what all the extra charges were for.
Jacob Mon, 19 May 2025
Exceptional
Leslie Thu, 15 May 2025
It was loud, not peaceful,...
Liked: I liked the property and all it had to offer until we got there and had so many kids running around the facility throughout all hours of the night and day.
Disliked: There were baseball teams that took over the entire lobby, entrances, elevators, hallways, play areas, seating areas, food and eating areas. They were everywhere the entire time and they were so loud. They took all the food, without using utensils, were around all the games unsupervised, and making so much noise all night past the quiet hours but none of the staff said anything to any of them. They literally took over the entire hotel. It was so loud and aggravating.
Alderman Fri, 9 May 2025
It was a good stay...
Liked: Neat and clean
Disliked: Nothing
Avree Mon, 5 May 2025
Good
Jacobs Sun, 4 May 2025
it was ....ok. Did NOT...
Liked: Did not eat there just had De-calf coffee was weak.
Disliked: When I went to put an item in the mini fridge there was a can of dog food still in the fridge, I see the cleaning staff is on top of this one.........SMH
Mike Fri, 2 May 2025
Disappointing
Robin Mon, 21 April 2025
Quiet. Staff needs to be...
Liked: Quiet room. Clean. Morning staff helped work out a problem.
Disliked: The breakfast was a little sparce. The night staff, when I checked in, were not friendly. Acted annoyed and preferred talking amongst themselves than taking care of my check in.
Anonymous Mon, 21 April 2025
It was nice for a...
Liked: I liked the room. I used to think the Tru side looked like dorm rooms but they weren’t that bad. I only wish they had a microwave in the room and the bed was a little hard but it was ok. The room was clean. The breakfast was great!
Disliked: No microwave in the rooms. And I hate that I had to pay for parking. That may change my mind in the future about staying there.